microsoft
Unable to access storage account from VM when sas is disabled.
Preflight Checklist
- [X] I have installed the latest version of Storage Explorer.
- [X] I have checked existing resources, including the troubleshooting guide and the release notes.
- [X] I have searched for similar issues.
Storage Explorer Version
1.25.1
Regression From
No response
Architecture
i86
Storage Explorer Build Number
20220809
Platform
Windows
OS Version
No response
Bug Description
Unable to connect to storage account via storage explorer and browser in Azure VM when SAS is disabled. Required roles(storage blob contributor and contributor role) is already added for my identity. We are able to access other storage accounts where SAS is enabled.
Steps to Reproduce
- Launch storgae explorer
- expand blob containers
- unable to expand error - "message": "{"message":"AADSTS53000: Device is not in required device state: compliant. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune.
Actual Experience
"message": "{"message":"AADSTS53000: Device is not in required device state: compliant. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune.
Expected Experience
No response
Additional Context
No response
@Jayapriya-j It sounds like the storage account you're trying to access has disabled local auth (which includes auth based on keys and SAS). This is not a Storage Explorer bug. Your organization may have imposed certain requirements for accessing the storage account, which can include devices requirements. You will need to do as the error message suggests, which is to enroll your machine with your organization using Intune. I suggest contacting your administrator for details on your organization's requirements.
Closing due to inactivity. If this is still a problem, please add a comment with updated information, and we can revisit.