Wrong Version Connecting to File Share

[ed-hakin]

Preflight Checklist

• [X] I have installed the latest version of Storage Explorer.
• [X] I have checked existing resources, including the troubleshooting guide and the release notes.
• [X] I have searched for similar issues.

Storage Explorer Version

1.25.1

Regression From

No response

Architecture

x64

Storage Explorer Build Number

20220809.7

Platform

Windows

OS Version

Windows Server 2019

Bug Description

Unable to connect to fileshare with below error:

{ "name": "FetchError", "message": "request to https://edhakinfs.file.core.windows.net/?sv=2021-06-08&ss=f&srt=sco&sp=rwdlc&se=2022-09-27T03:55:49Z&st=2022-09-26T19:55:49Z&sip=10.236.130.4&spr=https&SAS Token Redacted&comp=list failed, reason: tunneling socket could not be established, cause=write EPROTO 1007995912:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:../../third_party/boringssl/src/ssl/tls_record.cc:242:\n", "stack": "FetchError: request to https://edhakinfs.file.core.windows.net/?sv=2021-06-08&ss=f&srt=sco&sp=rwdlc&se=2022-09-27T03:55:49Z&st=2022-09-26T19:55:49Z&sip=10.236.130.4&spr=https&SAS Token Redacted&comp=list failed, reason: tunneling socket could not be established, cause=write EPROTO 1007995912:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:../../third_party/boringssl/src/ssl/tls_record.cc:242:\n\n at ClientRequest. (C:\Program Files (x86)\Microsoft Azure Storage Explorer\resources\app\node_modules\se-file-extension\dist\src\index.js:2:114361)\n at ClientRequest.emit (node:events:526:28)\n at ClientRequest.onError (C:\Program Files (x86)\Microsoft Azure Storage Explorer\resources\app\node_modules\se-file-extension\dist\src\index.js:2:599774)\n at Object.onceWrapper (node:events:646:26)\n at ClientRequest.emit (node:events:526:28)\n at TLSSocket.socketErrorListener (node:_http_client:442:9)\n at TLSSocket.emit (node:events:526:28)\n at emitErrorNT (node:internal/streams/destroy:157:8)\n at emitErrorCloseNT (node:internal/streams/destroy:122:3)\n at process.processTicksAndRejections (node:internal/process/task_queues:83:21)", "type": "system", "errno": "ECONNRESET", "code": "ECONNRESET" }

Steps to Reproduce

Connect to storage account with SAS url Attempt to connect to fileshare Error

Actual Experience

Fileshare doesn't appear, produces SSL error instead

Expected Experience

No response

Additional Context

No response

[JasonYeMSFT]

@edhakin Are you using a proxy? If so, you need to set either "use app settings" or "use system proxy" in the proxy setting.

[MRayermannMSFT]

Closing due to lack of response. If you are still encountering this problem we recommend you open a support ticket via the Azure Portal. Alternatively you can open a new issue here.