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can not access resources for this tenant

Open JamesJia666 opened this issue 3 years ago • 1 comments
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Preflight Checklist

Storage Explorer Version

1.24.3

Regression From

1.24.3

Architecture

x64

Storage Explorer Build Number

20220617.2

Platform

Windows

OS Version

Windows 10

Bug Description

Could not access resources for this tenant. You may need to reauthenticate. See the error details for more information.

{ "message": ""{\n \"name\": \"Error\",\n \"message\": \"connect ECONNREFUSED 51.116.156.32:443\",\n \"stack\": \"Error: connect ECONNREFUSED 51.116.156.32:443\\n at __node_internal_captureLargerStackTrace (node:internal/errors:464:5)\\n at __node_internal_exceptionWithHostPort (node:internal/errors:642:12)\\n at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1161:16)\",\n \"errno\": -4078,\n \"code\": \"ECONNREFUSED\",\n \"syscall\": \"connect\",\n \"address\": \"51.116.156.32\",\n \"port\": 443\n}"" }

Steps to Reproduce

  1. get the right of Azure Storage
  2. Reauthenticate
  3. still can not access the resource of subscription

Actual Experience

Can not access the resource of subscription through I have the right of this software and I have also reautheticated, but did not work.

Expected Experience

No response

Additional Context

No response

JamesJia666 avatar Jul 20 '22 01:07 JamesJia666

@JamesJia666 can you try using system proxy setting? You can read more about it here: https://docs.microsoft.com/en-us/azure/storage/common/storage-explorer-network#use-system-proxy-preview

MRayermannMSFT avatar Jul 25 '22 16:07 MRayermannMSFT

Closing due to lack of response. If you are still encountering this issue, we recommend opening a support ticket via the Azure portal. Alternatively you can open a new issue here.

MRayermannMSFT avatar Aug 22 '22 16:08 MRayermannMSFT