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Unable to start ASE

Open machowsk opened this issue 2 years ago • 1 comments

When I try to start ASE, I get the following error:

The authentication library used by Storage Explorer has failed to start properly. Please ensure you have .NET Framework 4.7.2 or greater installed. If .NET Framework 4.7.2 or greater is already installed then refer to the troubleshooting guide for help. Verbose authentication logging has been enabled.

Error:Hub Controller process exited prematurely with exit code 3221225478.

OS: Win 10 Pro, 21H2 ASE Version: 1.22.0 I checked the prerequisites, and I have .NET versions: PSChildName Version


v2.0.50727 2.0.50727.4927 v3.0 3.0.30729.4926 Windows Communication Foundation 3.0.4506.4926 Windows Presentation Foundation 3.0.6920.4902 v3.5 3.5.30729.4926 Client 4.8.04084 Full 4.8.04084 Client 4.0.0.0

Logs attached ASE_logs.zip

machowsk avatar Jan 13 '22 23:01 machowsk

@machowsk thank you so much for providing these logs from the get-go! Unfortunately this is not an error we've ever seen before. Let me forward this to the team that owns this library. Will get back to you once I hear from them.

MRayermannMSFT avatar Jan 20 '22 18:01 MRayermannMSFT

@machowsk can you please try using Storage Explorer 1.25 and let me know if this still reproduces for you? We upgraded the version of the component that was causing your issue.

MRayermannMSFT avatar Aug 24 '22 16:08 MRayermannMSFT