AzureStorageExplorer
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microsoft
Authentication error: undefined
Preflight Checklist
- [X] I have installed the latest version of Storage Explorer.
- [X] I have checked existing resources, including the troubleshooting guide and the release notes.
- [X] I have searched for similar issues.
Storage Explorer Version
1.21.3
Regression From
No response
Architecture
x64
Storage Explorer Build Number
20211020.2
Platform
macOS
OS Version
macOS Monterey
Bug Description
After authentication, I open my subscription node, then try to open my Tables node, this error appears:
Authentication error: undefined
Steps to Reproduce
- Launch Storage Explorer
- Authenticate
- Open something in the explorer
Actual Experience
Authentication is bugged for years now.
Expected Experience
To actually work
Additional Context
No response
By the way, the same error appears if I remove all accounts from Storage Explorer and then just attach my containers through their connection strings (copied from the portal.azure.com).
@JCKodel are you able to access other resource types (blobs, files, queues) under the same storage accounts that are giving you issues? Are you using key or SAS connection strings? When you sign in, do you have access to account keys?
@JCKodel are you able to access other resource types (blobs, files, queues) under the same storage accounts that are giving you issues?
No. I can't do anything.
Are you using key or SAS connection strings?
Connection strings
When you sign in, do you have access to account keys?
Sign in where? Azure Portal? I'm the only admin, so yes, I have access to anything.
I just need to sign in with my Microsoft Account, then it redirects me to Github login where I have to put a 20 character password and confirm a 2FA, then it goes back to Github again so I can repeat the last step, then it gives me an error telling my tenant doesn't exist on a company I worked 3 years ago and, when all this is done, a refresh usually let me in. Microsoft authentication at is best. (https://github.com/microsoft/AzureStorageExplorer/issues/3605#issuecomment-696458017)
No. I can't do anything.
What errors do you see when accessing blobs/queues? Those feature sets have the most robust error reporting right now.
No. I can't do anything.
What errors do you see when accessing blobs/queues? Those feature sets have the most robust error reporting right now.
See screenshot in the OP.
@JCKodel I am fairly confident you would not see "Authentication error: <something>" when trying to access blobs or queues. That error message style is only active for tables and file shares in the version of Storage Explorer you are using.
- Can you double check that's actually what you see when you expand the "Blob Containers" node? Maybe post a screenshot with more context of what is going on in the UI so we can make sure you and I are on the same page as to what is happening when you see the error?
- Can you check that whatever auth method your connection strings are using is still valid?
- If it is a key connection string, make sure that the key is still correct and has not been rotated and make sure that the account name is spelled correctly.
- If it is a SAS connection string, make sure that the SAS has not expired and that any access policy for the SAS is still valid.
