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Published 20 hours ago • verified publisher icon microsoft

Azure Kinect camera doesn't get recognized on Device Manager at first boot

Open ruigato opened this issue 1 year ago • 1 comments

Hello,

i've searched and found a similar issue on the database, https://github.com/microsoft/Azure-Kinect-Sensor-SDK/issues/559

the problem on my servers is, everytime I do a cold boot (from disconnected machines overnight), the Azure Kinect fails to be recognized by the Device Manager, only to be solved by a shutdown followed by a system startup again.

  • OS with Version: <Version 10.0.19045 Build 19045 -->
  • SDK Version: <1.4.1>
  • Firmware version: <AzureKinectDK_Fw_1.6.110080014>

ruigato avatar May 04 '23 14:05 ruigato

image

the weird thing is that the microphone array registers, but the camera doesn't

ruigato avatar May 08 '23 14:05 ruigato