'replace_sample(). capturesync_drop, releasing capture early due to full queue TS : type : Depth' error when using multi-kinect.

[Shariy]

An error occurred when using multiple sensors.

I'm using 5 Azure Kinects on my PC. (Using motherboard usb 3.0 port) In the C# code, I check the sync Jack In/Out value of Kinect and do Device.open() in master(1 kinect) / subordinate(4 kinect) mode.

Device open order is subordinate kinect x4 -> master kinect to open.

When importing frame data from Kinect, I keep getting this error.

"replace_sample(). capturesync_drop, releasing capture early due to full queue TS : type : Depth"

For the GPU, I am using an RTX 2080 Ti x2 unit, and I am using the power and USB cable provided in the box.

In the case of various tests, the error occurred when the ColorResolution value was set in the kinect configuration. (For example, if you set 5 kinect units to 1 master and 4 subordinate units, and set ColorResolution.R720p in 5 device configuration, The error message is output 5 times in a row.

If only the master kinect is set to ColorResolution.R720p, and the rest of the subordinate devices are set to ColorResolution.off, The error message is output only once.)

I'd appreciate it if you could let me know what I can do to get rid of that error.

Desktop:

• OS: Window 10 Pro
• ASUS WS X299 SAGE motherboard
• RAM 128GB
• RTX 2080 Ti x 2
• SDK Version: v1.4.1
• Firmware version: (firmware version checked in Kinect Viewer) RGB camera: 1.6.110 Depth camera: 1.6.79 Audio: 1.6.14 Build config: Release
• Development language: C#