Azure Kinect does not connect after updating to windows 11 from windows 10.

[yz-cnsdqz]

Describe the bug The Azure kinect worked well on windows 10. After updating to win11, the device cannot be connected.

• The while LED flicks on the back of the Azure kinect.
• Updating the firmware does not work because the device is not connected.
• The device is already connected to USB3.0 without any hub.
• The AzureViewer (run as admin) cannot detect the device.

Desktop (please complete the following information):

• Windows 11, Lenovo thinkpad workstation
• SDK Version: 1.4.1
• Firmware version: (should be in the logs, or use AzureKinectFirmwareTool.exe -q) The firmware tool does not work. It gives [2022-05-15 23:15:00.564] [error] [t=4664] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\usbcommand\usbcommand.c (370): find_libusb_device(). Unable to open LIBUSB at index 0 [2022-05-15 23:15:00.565] [error] [t=4664] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\depth_mcu\depth_mcu.c (68): usb_cmd_create(USB_DEVICE_DEPTH_PROCESSOR, device_index, NULL, &depthmcu->usb_cmd) returned failure in depthmcu_create() [2022-05-15 23:15:00.588] [error] [t=4664] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\usbcommand\usbcommand.c (370): find_libusb_device(). Unable to open LIBUSB at index 0 [2022-05-15 23:15:00.589] [error] [t=4664] D:\a\1\s\extern\Azure-Kinect-Sensor-SDK\src\color_mcu\color_mcu.c (74): usb_cmd_create(USB_DEVICE_COLOR_IMU_PROCESSOR, device_index, NULL, &colormcu->usb_cmd) returned failure in colormcu_create_by_index() ERROR: Unable to find a device

[vaibhavsatpathy]

Was anyone able to resolve this issue. Not able to run it on Windows 11. It keeps saying that Invalid configuration Descriptor in the Device Manager.

[blackdown]

Same issue here

[jiamingkong]

Same issue here, I can't update the firmware, and the viewer can't recognize my device either