[de.eventim.mobile.app.Android] cannot load content

[plata]

Affected app Name: EVENTIM Package id: de.eventim.mobile.app.Android

Describe the bug The app starts and shows a loading indicator. After some time, it fails with an error message which states that it cannot load the content and the network connection shall be checked.

To Reproduce Start the app.

Expected behavior App starts and allows to access tickets.

Screenshots N/A

System Android Version: 15 Custom ROM: LineageOS 22.2

microG microG Core version: 0.3.9.250932 microG Self-Check results: not ticked

• GSF
• search accounts (nothing happens)
• notifications (nothing happens)
• SMS (nothing happens)
• on top of other apps
• work profile (not editable)

Additional context

• Installed via F-Droid.
• No root/Magisk.
• I saw this post to recompile the proxy. Is it required?
• Unclear status reported for /e/OS.
• Error seems to be similar to eBay app.

[farkasma]

The app loads the events on the home tab for me using the same microG version on YAAP. Sounds like this might not be a microG issue.

[plata]

Any idea what's different compared to my setup? Do you use Companion or the official Play Store?

[farkasma]

Could be a million things, I do have all ticks, device attestation allowed, license verification requests and on-demand component installation enabled. I use companion with Aurora.

[plata]

Do you pass Play Integrity? I only reach MEETS_BASIC_INTEGRITY (checked in Play Integrity API Checker).

[plata]

No idea what changed but it works for me now.

Here's what I did:

1. Install microG Companion via F-Droid.
2. Install microG Services via F-Droid.
3. Deactivate battery optimization in microG Settings > Self-Check.
4. Reboot.
5. Enable device registration in microG Settings > Google device registration.
6. Enable device certification in microG Settings > Google SafetyNet.
7. Install EVENTIM app via Aurora store.