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Freezing GNOME Shell on touchscreen and Wayland

Open marcolaux opened this issue 6 years ago • 13 comments

Hello and good day,

when on Wayland and using a touchscreen GNOME Shell usually freezes when touching an Icon in the dock.

The Shell then is not usable anymore, no clicks or keyboard input does something. The window manager still works and I can use my running applications but not interacting with the Shell.

I reproduced this in Ubuntu 19.04 and 19.10 by launching 2 applications and trying to switch between them via the dock.

I know there is a lack of touchscreen testing but wanted to let you know.

Without Dash to Dock or Ubuntu dock and just the default GNOME Shell Dash it does not freeze.

marcolaux avatar Nov 01 '19 09:11 marcolaux

I am experiencing this bug as well, although for me keyboard inputs still somewhat work, like pressing alt+f2 to show the command window, and esc to close it.

Tooniis avatar Nov 30 '19 06:11 Tooniis

I also experience this on Ubuntu 19.10 on Wayland, GNOME Shell 3.34.1. I am willing to help testing, but would need some hints which files or debug info would be needed.

vanderwees avatar Jan 04 '20 22:01 vanderwees

I believe #1020 might be related or a duplicate; the situation seems to start with a failed touch, leading into a freeze (feeling) where no touch/click is working as expected anymore.

vanderwees avatar Jan 04 '20 23:01 vanderwees

I am having the exact same issue with fedora 33 and gnome 3.38.5

dexterdy avatar Apr 15 '21 15:04 dexterdy

Reproduced on Manjaro Gnome as well.

silver-volt4 avatar May 18 '21 22:05 silver-volt4

Same issue, Ubuntu 21.04.

zoltantamasvajda avatar Jun 03 '21 22:06 zoltantamasvajda

also the same on hp envy and ubuntu 21.04 want to help if needed

Dummyxl avatar Sep 10 '21 20:09 Dummyxl

any progress on this? The issue still exists. OS: Arch linux

dumbasPL avatar Jan 10 '22 10:01 dumbasPL

The issue is fixed on Ubuntu 21.10 default dock, are they using a fork of this or is that their own extension?

Crono23 avatar Jan 14 '22 11:01 Crono23

I just tried testing on Fedora 35, Gnome 41.3 Wayland. It doesn't seem to freeze anymore, can anyone also confirm?

Crono23 avatar Jan 23 '22 07:01 Crono23

Hi! Checked on Fedora 35 Wayland on Thinkpad Yoga X1, no ui freezing. I propose resolving this issue.

StoneToken avatar Jan 23 '22 14:01 StoneToken

With GNOME 41.3 it's much less likely to freeze, but it can still happen. I just encountered this today for the first time in a month or so when using the touchscreen and mouse at the same time.

database64128 avatar Feb 07 '22 07:02 database64128

Confirmed in Ubuntu 20.04.

vanvugt avatar Nov 30 '23 05:11 vanvugt