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Published 20 hours ago • verified publisher icon michaldrabik

Instant sync fails all the time

Open tjsuominen opened this issue 3 years ago • 6 comments

But when manually done from the app, it's completed with success.

The instant sync notification complains 'check your internet connection'...

There's no problem with my internet connection (Wifi).

tjsuominen avatar Oct 09 '22 17:10 tjsuominen

@tjsuominen Can you send you app id located at the bottom of settings - I'll check crash logs for any indicators.

michaldrabik avatar Oct 10 '22 07:10 michaldrabik

Sure - c312a490-989e

tjsuominen avatar Oct 10 '22 08:10 tjsuominen

From what I can see is that Trakt is returning 500 error which seems to be their side internal error. Those errors where only on 15th October.

You might try logging out of Trakt and logging it again in Showly

image

michaldrabik avatar Oct 20 '22 07:10 michaldrabik

Did log out and login again (connected to Tract to Showly). Yet, still the result is the same: instant sync fails, manual update succeeds. So that did not do the trick.

tjsuominen avatar Oct 21 '22 20:10 tjsuominen

Same issue happen to me all the time ID: 55017e3f-cf64

KingLucius avatar Dec 24 '22 10:12 KingLucius

Same issue here. Instant sync used to work, but now I just get failure notifications all the time and have to do manual syncs.

ailich avatar May 13 '24 17:05 ailich