Michael Fogel
Michael Fogel
Is this happening in sandbox? If so, this is likely happening because the user has many purchases in their receipt, which is common in sandbox. You can try making a...
Hey @Terurinpic Happy new year! Quick question, did creating a new sandbox user and purchasing show you the same problem? Or did it resolve this issue?
Hey @Terurinpic I have gone ahead and raised this issue to the TRIAGE team. I will keep you updated as I get more information!
Hey @Terurinpic could we get appUserIDs that reproduce this and gather logs for it? I tried looking up the appUserID in the logs but it’s already been cycled out.
Hey @Terurinpic That would be great to create a new support ticket!
Hey There, Can you try re-installing the SDK and let me know if that helps? I will share this with the team in the mean time.
Hey @AlecCode77, Glad to hear that you have the temporary solution working. We changed this a few months ago to adhere to the latest version of XCode I believe. Which...
Hey @hirosz , Thanks for reaching out, we'd be happy to help. If this is happening in production but not to all users do you have a list of users...
Hey @hirosz , Are you still experiencing this?
Hey @filipenanclarez , If your products, offerings, or packages are empty it's most likely related to a configuration or setup issue in Apple/Google. We've put together a handy guide here...