delete_all not working.

[numair435]

🐛 Describe the bug

I am writing a delete_all query on mem0 platform using client.delete_all(user_id=user_id). While this does remove the memories from the platform UI(dashboard), the memories still pop up when I perform search operations. I checked the request section and the delete_all operation does perform. But it still retrieves memories that were supposed to be deleted. https://docs.mem0.ai/core-concepts/memory-operations/delete#delete-memories-by-filter-platform This is what I followed to perform the delete operation

[vedant381]

I am writing a delete_all query on mem0 platform using client.delete_all(user_id=user_id). While this does remove the memories from the platform UI(dashboard), the memories still pop up when I perform search operations. I checked the request section and the delete_all operation does perform. But it still retrieves memories that were supposed to be deleted. https://docs.mem0.ai/core-concepts/memory-operations/delete#delete-memories-by-filter-platform This is what I followed to perform the delete operation

Can you please mention which vector store you are using ?

[deshraj]

Thanks for reporting the issue. We are looking into this issue.

[numair435]

I am using mem0 platform. It is self-managed so I dont have my own vector db instance.

On Fri, Oct 31, 2025 at 3:21 AM Vedant Thakkar @.***> wrote:

vedant381 left a comment (mem0ai/mem0#3695) https://github.com/mem0ai/mem0/issues/3695#issuecomment-3472345499

I am writing a delete_all query on mem0 platform using client.delete_all(user_id=user_id). While this does remove the memories from the platform UI(dashboard), the memories still pop up when I perform search operations. I checked the request section and the delete_all operation does perform. But it still retrieves memories that were supposed to be deleted.

https://docs.mem0.ai/core-concepts/memory-operations/delete#delete-memories-by-filter-platform This is what I followed to perform the delete operation

Can you please mention which vector store you are using ?

— Reply to this email directly, view it on GitHub https://github.com/mem0ai/mem0/issues/3695#issuecomment-3472345499, or unsubscribe https://github.com/notifications/unsubscribe-auth/BSGVERO3HODY7A7YWOXATAL32MZ2JAVCNFSM6AAAAACKXAJZBOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTINZSGM2DKNBZHE . You are receiving this because you authored the thread.Message ID: @.***>

[shubhampandey3008]

Hey @parthshr370, is this still open?

[parthshr370]

Hey @shubhampandey3008 this is Platform cloud version handled by internal team, You can pickup other issues if you want