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If you preview a .gif file, any further .MP4 files will say "An error occurred" and not open

Open mcteo opened this issue 4 years ago • 1 comments

General Information

  • MEGA Version: Version 4.2.1 (393)
  • OS Version(s): Oxygen OS 10.0.10 (Android 10)
  • Devices/Simulators: OnePlus 7 Pro (GM1913)
  • Reproducible? (Yes/No): Yes, always.

What happened?

  1. Click this example folder: https://mega.nz/folder/x6pCRbxb#sjJyscDuyUcUwGZPLejrYg
  2. Open in Mega App.
  3. Open/preview the cat.mp4 file; it opens fine.
  4. Open/preview the earth.gif file.
  5. Try open/preview the cat.mp4 file again.
  6. Get "An error occurred, please try again."

What did you expect to happen?

I expect to be able to open cat.mp4 like I previously did.

mcteo avatar Jul 28 '21 08:07 mcteo

Hi @mcteo , we are working on fix it and will try to include the fix in one the following updates. Thanks for reporting.

javiergm1983 avatar Jul 29 '21 08:07 javiergm1983