meganz
Mega Sync Desktop App Crashing
Good Morning.
I recently got my Mega Desktop app for windows 10 to back up all my drives as I recently had to replace a corrupt internal ssd drive
all was going well until recently the app would just keep crashing mid upload and disappear from my screen.
everytime I go into my start menu and reopen the app, a diagnogist screen pops up with these error messages.
Does anyone know how to fix this issue as its frustrating me, especially as I have a monthly subcription with MEGA for cloud storage
MEGAprivate ERROR DUMP
Application: MEGAsync [64 bit]
Hash: 58445f2debf1e7aa2a9d14a49ab36a61
Version code: 50201.0
Timestamp: 1717201944941
Module name: MEGAsync.exe
Operating system: Windows 10.0.19045
Error info:
Unhandled exception 0xC0000005 at 0x8C83F8(MEGAsync.exe)
Stacktrace:
#0 0x8C83F8 (MEGAsync.exe)
#1 0x83A100 (MEGAsync.exe)
#2 0x83D4F8 (MEGAsync.exe)
#3 0x83CD7B (MEGAsync.exe)
#4 0x87B61E (MEGAsync.exe)
#5 0x83D472 (MEGAsync.exe)
#6 0x83CD7B (MEGAsync.exe)
#7 0x8164FB (MEGAsync.exe)
#8 0x7EFA07 (MEGAsync.exe)
#9 0x69778E (MEGAsync.exe)
#A 0x69453D (MEGAsync.exe)
#B 0x67AB90 (MEGAsync.exe)
#C 0x67E74C (MEGAsync.exe)
#D 0x6F1485 (MEGAsync.exe)
#E 0x55045F (MEGAsync.exe)
#F 0x47C829 (MEGAsync.exe)
#10 0x3D5571 (MEGAsync.exe)
#11 0x21BB2 (ucrtbase.dll)
#12 0x17344 (KERNEL32.DLL)
#13 0x526B1 (ntdll.dll)
------------------------------
MEGAprivate ERROR DUMP
Application: MEGAsync [64 bit]
Hash: 7293419e42a0696f165123136a80218b
Version code: 50201.0
Timestamp: 1717201725404
Module name: MEGAsync.exe
Operating system: Windows 10.0.19045
Error info:
Unhandled exception 0xC0000005 at 0x8C83F8(MEGAsync.exe)
Stacktrace:
#0 0x8C83F8 (MEGAsync.exe)
#1 0x83A100 (MEGAsync.exe)
#2 0x83D4F8 (MEGAsync.exe)
#3 0x83CD7B (MEGAsync.exe)
#4 0x87B61E (MEGAsync.exe)
#5 0x83D472 (MEGAsync.exe)
#6 0x83CD7B (MEGAsync.exe)
#7 0x8164FB (MEGAsync.exe)
#8 0x7EFA07 (MEGAsync.exe)
#9 0x69778E (MEGAsync.exe)
#A 0x69453D (MEGAsync.exe)
#B 0x67AB90 (MEGAsync.exe)
#C 0x67E74C (MEGAsync.exe)
#D 0x6F1485 (MEGAsync.exe)
#E 0x55045F (MEGAsync.exe)
#F 0x47C829 (MEGAsync.exe)
#10 0x3D5571 (MEGAsync.exe)
#11 0x21BB2 (ucrtbase.dll)
#12 0x17344 (KERNEL32.DLL)
#13 0x526B1 (ntdll.dll)
------------------------------
MEGAprivate ERROR DUMP
Application: MEGAsync [64 bit]
Hash: 8734623f2bd9cae1a0747f2445c60378
Version code: 50201.0
Timestamp: 1717201334620
Module name: MEGAsync.exe
Operating system: Windows 10.0.19045
Error info:
Unhandled exception 0xC0000005 at 0x8C83F8(MEGAsync.exe)
Stacktrace:
#0 0x8C83F8 (MEGAsync.exe)
#1 0x83A100 (MEGAsync.exe)
#2 0x83D4F8 (MEGAsync.exe)
#3 0x83CD7B (MEGAsync.exe)
#4 0x87B61E (MEGAsync.exe)
#5 0x83D472 (MEGAsync.exe)
#6 0x83CD7B (MEGAsync.exe)
#7 0x8164FB (MEGAsync.exe)
#8 0x7EFA07 (MEGAsync.exe)
#9 0x69778E (MEGAsync.exe)
#A 0x69453D (MEGAsync.exe)
#B 0x67AB90 (MEGAsync.exe)
#C 0x67E74C (MEGAsync.exe)
#D 0x6F1485 (MEGAsync.exe)
#E 0x55045F (MEGAsync.exe)
#F 0x47C829 (MEGAsync.exe)
#10 0x3D5571 (MEGAsync.exe)
#11 0x21BB2 (ucrtbase.dll)
#12 0x17344 (KERNEL32.DLL)
#13 0x526B1 (ntdll.dll)
------------------------------
MEGAprivate ERROR DUMP
Application: MEGAsync [64 bit]
Hash: ab453c6a29c20769bef8bfc98c22d332
Version code: 50201.0
Timestamp: 1716853216339
Module name: MEGAsync.exe
Operating system: Windows 10.0.19045
Error info:
Unhandled exception 0xC0000005 at 0x8C83F8(MEGAsync.exe)
Stacktrace:
#0 0x8C83F8 (MEGAsync.exe)
#1 0x83A100 (MEGAsync.exe)
#2 0x83D4F8 (MEGAsync.exe)
#3 0x83CD7B (MEGAsync.exe)
#4 0x87B61E (MEGAsync.exe)
#5 0x83D472 (MEGAsync.exe)
#6 0x83CD7B (MEGAsync.exe)
#7 0x8164FB (MEGAsync.exe)
#8 0x7EFA07 (MEGAsync.exe)
#9 0x69778E (MEGAsync.exe)
#A 0x69453D (MEGAsync.exe)
#B 0x67AB90 (MEGAsync.exe)
#C 0x67E74C (MEGAsync.exe)
#D 0x6F1485 (MEGAsync.exe)
#E 0x55045F (MEGAsync.exe)
#F 0x47C829 (MEGAsync.exe)
#10 0x3D5571 (MEGAsync.exe)
#11 0x21BB2 (ucrtbase.dll)
#12 0x17344 (KERNEL32.DLL)
#13 0x526B1 (ntdll.dll)
----------------------------------------------------------------------------------------------------------------------------------------
Note - edited to prevent link issues :)
I'm experiencing crashes on Linux since yesterday.
Segmentation fault after a couple seconds of running. I've set error reports. no Error messages being displayes, also no real information about what exactly happened when running megasync --debug.
Those are the last lines before crashing, after reporting calculating how many directories to scan:
06/01-16:27:46.870519 139628604556992 DBG Req command counts: u:1 [request.cpp:93]
06/01-16:27:46.870530 139628604556992 DBG cs POST target URL: https://g.api.mega.co.nz/cs?id=jcmwvkqhxe&sid=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&ak=FhMgXbqb&v=3&&lang=en [net.cpp:1461]
06/01-16:27:46.870536 139628604556992 DBG cs Sending 61: [{"a":"u","ssl":2,"v":3,"s":113820,"ms":-1,"t":["NM8AiKYR"]}] (at ds: 104202) [net.cpp:1471]
06/01-16:27:46.870671 139628646500032 CRIT ***CRASH DETECTED: FLUSHING AND CLOSING***
06/01-16:27:46.870676 139628615042752 DTL Row was already synced triplet: /devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js /devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js /home/polemon/MEGA/devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js [sync.cpp:8832]
zsh: segmentation fault (core dumped) megasync --debug
Op, use the code tag cuz you referenced many unrelated tickets as a result.
I'm experiencing crashes on Linux since yesterday. Segmentation fault after a couple seconds of running. I've set error reports. no Error messages being displayes, also no real information about what exactly happened when running
megasync --debug.Those are the last lines before crashing, after reporting calculating how many directories to scan:
06/01-16:27:46.870519 139628604556992 DBG Req command counts: u:1 [request.cpp:93] 06/01-16:27:46.870530 139628604556992 DBG cs POST target URL: https://g.api.mega.co.nz/cs?id=jcmwvkqhxe&sid=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX&ak=FhMgXbqb&v=3&&lang=en [net.cpp:1461] 06/01-16:27:46.870536 139628604556992 DBG cs Sending 61: [{"a":"u","ssl":2,"v":3,"s":113820,"ms":-1,"t":["NM8AiKYR"]}] (at ds: 104202) [net.cpp:1471] 06/01-16:27:46.870671 139628646500032 CRIT ***CRASH DETECTED: FLUSHING AND CLOSING*** 06/01-16:27:46.870676 139628615042752 DTL Row was already synced triplet: /devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js /devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js /home/polemon/MEGA/devel/electron/electron-transparency-demo/node_modules/strip-indent/cli.js [sync.cpp:8832] zsh: segmentation fault (core dumped) megasync --debug
Make your own ticket, don't hijack others.
@Manlykefresh1983 Could you retry with the latest version? Thanks and sorry for the late answer. Have a good day :)
