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Mega Sync crashing on Mac OS

Open krakonos-tatransky opened this issue 2 years ago • 2 comments

I'm unable to use the app anymore. It was reinstalled numerous times. Here is the crash report: Process: MEGAsync [8099] Path: /Applications/MEGAsync.app/Contents/MacOS/MEGAsync Identifier: mega.mac Version: 4.11.0 (0) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: MEGAsync [8099] User ID: 501

Date/Time: 2023-11-29 18:22:39.675 +0100 OS Version: Mac OS X 10.15.7 (19H1323) Report Version: 12 Anonymous UUID: 30E0EFDA-0FAF-BE51-64AD-D0B900B549D5

Time Awake Since Boot: 170000 seconds

System Integrity Protection: enabled

Crashed Thread: 7

Exception Type: EXC_BAD_ACCESS (Code Signature Invalid) Exception Codes: 0x0000000000000032, 0x000000010ef08000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x2

kernel messages:

VM Regions Near 0x10ef08000: mapped file 000000010ef00000-000000010ef08000 [ 32K] rw-/rw- SM=S/A Object_id=744cfb1d --> VM_ALLOCATE 000000010ef08000-000000010ef0a000 [ 8K] r-x/rwx SM=COW
CG image 000000010ef0c000-000000010ef0d000 [ 4K] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x00007fff686dedfa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff686df170 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff2e3e1407 __CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff2e3dfec1 __CFRunLoopRun + 1329 4 com.apple.CoreFoundation 0x00007fff2e3df333 CFRunLoopRunSpecific + 466 5 com.apple.HIToolbox 0x00007fff2cffaabd RunCurrentEventLoopInMode + 292 6 com.apple.HIToolbox 0x00007fff2cffa7d5 ReceiveNextEventCommon + 584 7 com.apple.HIToolbox 0x00007fff2cffa579 _BlockUntilNextEventMatchingListInModeWithFilter + 64 8 com.apple.AppKit 0x00007fff2b641739 _DPSNextEvent + 883 9 com.apple.AppKit 0x00007fff2b63ff80 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 10 com.apple.AppKit 0x00007fff2b631c8e -[NSApplication run] + 658 11 libqcocoa.dylib 0x000000010716fd04 QCocoaEventDispatcher::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 2132 12 org.qt-project.QtCore 0x00000001050263b6 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 502 13 org.qt-project.QtCore 0x0000000105029e33 QCoreApplication::exec() + 131 14 mega.mac 0x00000001007f8c07 0x100274000 + 5786631 15 libdyld.dylib 0x00007fff6859dcc9 start + 1

Thread 1: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878623 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lockstd::__1::mutex&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93 3 mega.mac 0x0000000100728558 0x100274000 + 4932952 4 mega.mac 0x0000000100726d41 0x100274000 + 4926785 5 mega.mac 0x00000001007264a4 0x100274000 + 4924580 6 mega.mac 0x0000000100726402 0x100274000 + 4924418 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 2: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010072035a 0x100274000 + 4899674 4 mega.mac 0x0000000100720b37 0x100274000 + 4901687 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 3: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010072035a 0x100274000 + 4899674 4 mega.mac 0x0000000100720b37 0x100274000 + 4901687 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 4: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010072035a 0x100274000 + 4899674 4 mega.mac 0x0000000100720b37 0x100274000 + 4901687 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 5: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010072035a 0x100274000 + 4899674 4 mega.mac 0x0000000100720b37 0x100274000 + 4901687 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 6: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010072035a 0x100274000 + 4899674 4 mega.mac 0x0000000100720b37 0x100274000 + 4901687 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 7 Crashed: 0 ??? 0x000000010ef08000 0 + 4545609728

Thread 8: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010056433b 0x100274000 + 3081019 4 mega.mac 0x0000000100568332 0x100274000 + 3097394 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 9:: Dispatch queue: trust 0 libsystem_kernel.dylib 0x00007fff686dedfa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff686df170 mach_msg + 60 2 libdispatch.dylib 0x00007fff6855890e _dispatch_mach_send_and_wait_for_reply + 632 3 libdispatch.dylib 0x00007fff68558d4e dispatch_mach_send_with_result_and_wait_for_reply + 50 4 libxpc.dylib 0x00007fff687e4846 xpc_connection_send_message_with_reply_sync + 238 5 com.apple.security 0x00007fff3ad7c694 securityd_message_with_reply_sync + 94 6 com.apple.security 0x00007fff3ad7cf80 securityd_send_sync_and_do + 68 7 com.apple.security 0x00007fff3adfe420 __SecTrustEvaluateIfNecessary_block_invoke_3 + 452 8 com.apple.security 0x00007fff3adc47c4 SecOSStatusWith + 39 9 com.apple.security 0x00007fff3adfe1c7 __SecTrustEvaluateIfNecessary_block_invoke_2 + 78 10 libsystem_trace.dylib 0x00007fff687c225f _os_activity_initiate_impl + 51 11 com.apple.security 0x00007fff3adfe172 __SecTrustEvaluateIfNecessary_block_invoke + 270 12 libdispatch.dylib 0x00007fff68544658 _dispatch_client_callout + 8 13 libdispatch.dylib 0x00007fff685506ec _dispatch_lane_barrier_sync_invoke_and_complete + 60 14 com.apple.security 0x00007fff3adfdf60 SecTrustEvaluateIfNecessary + 177 15 com.apple.security 0x00007fff3ad5d7b2 SecTrustGetCertificateCount + 28 16 libcurl.dylib 0x0000000103f3e5b2 sectransp_connect_common + 754 17 libcurl.dylib 0x0000000103f42577 Curl_ssl_connect_nonblocking + 311 18 libcurl.dylib 0x0000000103efe30a https_connecting + 26 19 libcurl.dylib 0x0000000103f14926 multi_runsingle + 1030 20 libcurl.dylib 0x0000000103f16465 multi_socket + 389 21 libcurl.dylib 0x0000000103f165c7 curl_multi_socket_action + 39 22 mega.mac 0x00000001006b1f13 0x100274000 + 4448019 23 mega.mac 0x00000001006be4db 0x100274000 + 4498651 24 mega.mac 0x00000001004122b1 0x100274000 + 1696433 25 mega.mac 0x00000001005bef99 0x100274000 + 3452825 26 mega.mac 0x000000010067a065 0x100274000 + 4218981 27 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 28 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 10: 0 libsystem_kernel.dylib 0x00007fff686e70fe __select + 10 1 mega.mac 0x00000001006cc9f6 0x100274000 + 4557302 2 mega.mac 0x00000001003ce1ef 0x100274000 + 1417711 3 mega.mac 0x00000001003cdf09 0x100274000 + 1416969 4 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 5 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 11: 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 libc++.1.dylib 0x00007fff65878592 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18 3 mega.mac 0x000000010056433b 0x100274000 + 3081019 4 mega.mac 0x0000000100568332 0x100274000 + 3097394 5 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 6 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 12: 0 libsystem_kernel.dylib 0x00007fff686e70fe __select + 10 1 mega.mac 0x00000001006cc9f6 0x100274000 + 4557302 2 mega.mac 0x00000001005bef19 0x100274000 + 3452697 3 mega.mac 0x000000010067a065 0x100274000 + 4218981 4 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 5 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 13:: QThread 0 libsystem_kernel.dylib 0x00007fff686e53d6 poll + 10 1 org.qt-project.QtCore 0x0000000105084c8d qt_safe_poll(pollfd*, unsigned int, timespec const*) + 77 2 org.qt-project.QtCore 0x00000001050864ff QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 815 3 org.qt-project.QtCore 0x00000001050263b6 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 502 4 org.qt-project.QtCore 0x0000000104e770cb QThread::exec() + 139 5 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 6 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 14:: QThread 0 libsystem_kernel.dylib 0x00007fff686e53d6 poll + 10 1 org.qt-project.QtCore 0x0000000105084c8d qt_safe_poll(pollfd*, unsigned int, timespec const*) + 77 2 org.qt-project.QtCore 0x00000001050864ff QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 815 3 org.qt-project.QtCore 0x00000001050263b6 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 502 4 org.qt-project.QtCore 0x0000000104e770cb QThread::exec() + 139 5 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 6 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 15:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x00007fff686dedfa mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff686df170 mach_msg + 60 2 com.apple.CoreFoundation 0x00007fff2e3e1407 __CFRunLoopServiceMachPort + 247 3 com.apple.CoreFoundation 0x00007fff2e3dfec1 __CFRunLoopRun + 1329 4 com.apple.CoreFoundation 0x00007fff2e3df333 CFRunLoopRunSpecific + 466 5 com.apple.AppKit 0x00007fff2b7e2f74 _NSEventThread + 132 6 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 16:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x00007fff686e70fe __select + 10 1 com.apple.CoreFoundation 0x00007fff2e40a2cb __CFSocketManager + 633 2 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 3 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 17:: QThread 0 libsystem_kernel.dylib 0x00007fff686e53d6 poll + 10 1 org.qt-project.QtCore 0x0000000105084d13 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 211 2 org.qt-project.QtCore 0x00000001050864ff QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 815 3 org.qt-project.QtCore 0x00000001050263b6 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 502 4 org.qt-project.QtCore 0x0000000104e770cb QThread::exec() + 139 5 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 6 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 18:: Qt bearer thread 0 libsystem_kernel.dylib 0x00007fff686e53d6 poll + 10 1 org.qt-project.QtCore 0x0000000105084c8d qt_safe_poll(pollfd*, unsigned int, timespec const*) + 77 2 org.qt-project.QtCore 0x00000001050864ff QEventDispatcherUNIX::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 815 3 org.qt-project.QtCore 0x00000001050263b6 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 502 4 org.qt-project.QtCore 0x0000000104e770cb QThread::exec() + 139 5 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 6 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 7 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 19:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 20:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 21:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 22:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 23:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 24: 0 libsystem_pthread.dylib 0x00007fff687a1b68 start_wqthread + 0

Thread 25: 0 libsystem_pthread.dylib 0x00007fff687a1b68 start_wqthread + 0

Thread 26:: Thread (pooled) 0 libsystem_kernel.dylib 0x00007fff686e1882 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff687a6425 _pthread_cond_wait + 698 2 org.qt-project.QtCore 0x0000000104e800cc QWaitConditionPrivate::wait_relative(QDeadlineTimer) + 300 3 org.qt-project.QtCore 0x0000000104e7fdde QWaitConditionPrivate::wait(QDeadlineTimer) + 94 4 org.qt-project.QtCore 0x0000000104e7fd33 QWaitCondition::wait(QMutex*, QDeadlineTimer) + 83 5 org.qt-project.QtCore 0x0000000104e7c5ed QThreadPoolThread::run() + 973 6 org.qt-project.QtCore 0x0000000104e77fa3 QThreadPrivate::start(void*) + 275 7 libsystem_pthread.dylib 0x00007fff687a6109 _pthread_start + 148 8 libsystem_pthread.dylib 0x00007fff687a1b8b thread_start + 15

Thread 27: 0 libsystem_pthread.dylib 0x00007fff687a1b68 start_wqthread + 0

Thread 7 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x00007ff07402c000 rcx: 0x00007ff052333000 rdx: 0x00007ff069bbd3c0 rdi: 0x00007ff081302000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000700009e21868 r8: 0x00000000000001e0 r9: 0x0000000000010014 r10: 0x00000000000001e0 r11: 0x00007ff0783e0630 r12: 0x00007ff07403b300 r13: 0x0000000000000000 r14: 0x00007ff074005a00 r15: 0x00007ff052117000 rip: 0x000000010ef08000 rfl: 0x0000000000010246 cr2: 0x000000010ef08000

Logical CPU: 4 Error Code: 0x00000015 (invalid protections for user instruction read) Trap Number: 14

krakonos-tatransky avatar Nov 29 '23 17:11 krakonos-tatransky

Hi,

Please contact with our support team opening a ticket. They will help you to fix your issue. It could be likely related with the thumbnail creation process, causing the app to crash.

Apologies for the inconveniences.

vtmateos avatar Dec 27 '23 09:12 vtmateos

Can't believe this isn't still resolved. There is multiple issue of the client crashing across all platforms

Mattijah avatar Aug 07 '24 15:08 Mattijah