meganz
Can't login to the website. Page freezes or doesn't load.
I've had this issue on and off on both Firefox and Chrome. With and without the Mega browser addon installed.
Currently on Firefox 73.0 (64-bit) using private browsing window. No Mega addon installed.
Chrome version 79.0.3945.130 (Official Build) (64-bit), with Mega addon installed. They both freeze up at the same point. Just updated to Version 80.0.3987.106 (Official Build) (64-bit).
It happens whether I go to the https://mega.nz/ address or click on "Mega" in the browser addon.
On Chrome, when I'm trying to go to https://mega.nz/ it instead takes me to chrome-extension://bigefpfhnfcobdlfbedofhhaibnlghod/mega/secure.html with the same frozen M logo.
I either get this endless loading circle:
Or I get this:
ctrl+f5 does not fix it.
EDIT: after 5 minutes or so it finally progressed to this page, where it now seems to be frozen:
Hmm, it's not actually frozen, it's just taking a ridiculous amount of time. Approximately 5% every 3-5 minutes.
When using my phone to login to the website this pretty much always happened.
Still happens now. It's completely random when I get this issue. Does not depend on browser, pc, network. I did not find any consistency in this.
Hi!
It seems that the issue is related with webclient rather than MEGAsync. Please, would you mind to open an issue at meganz/webclient repo or contact our support team writing an email? Thanks.
