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Published 20 hours ago • verified publisher icon meganz

"Cancel all" not working

Open fam4r opened this issue 4 years ago • 5 comments

Hi all,

I have a pending list of transfers I want to cancel.

When I open the Active Transfers panel I press the "Cancel all" button, then I confirm pressing "Yes" in the popup but nothing happens: files continue to be downloaded and are not removed by the "Downloads" list.

MEGAsync version: 4.2.5 on ArchLinux installed via AUR.

fam4r avatar Dec 07 '19 19:12 fam4r

As far as we can tell, the "Cancel All" feature is generally working as expected. Your use case may have hit an edge case we need to investigate. Can you please provide more information and screenshots that help us investigate the issue? Also, can you please enable logging (click 5 times on account shield next to your email under "Settings / Account") which will create a log file (MEGAsync.log) on your desktop. Then reproduce the issue and send us the log file. Thank you!

cb-mega avatar Dec 09 '19 02:12 cb-mega

I experience this same behavior on both win 8.1 x64 and win 10 x64. The "cancel all" has never worked in recent memory.

MaximilianKohler avatar Jan 05 '20 02:01 MaximilianKohler

I am also having this issue, ArchLinux megasync-bin 4.6.1

yellowsink avatar Feb 05 '22 11:02 yellowsink

Same issue here, Ubuntu 20.04 on a Dell G3.

RafaelQuirino avatar Apr 18 '22 14:04 RafaelQuirino

same issue on OSX, with MEGAsync version 4.6.6 - 64bits (4b40fcb)

syouakim avatar May 16 '22 16:05 syouakim

just try sign out .

yogithesymbian avatar Jun 10 '23 21:06 yogithesymbian