meganz
[Issue]: Adding new sync, deletes the folder on Mega
Issue
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Summary
Provide a brief summary of the issue or suggestion.
I have a folder on my cloud mega drive with all kinds of files.
I added a new empty folder on my computer to have it sync'ed with the cloud folder.
The moment I sync this folder on my computer, the files on my cloud folder are gone.
Steps to Reproduce (For Bug Reports)
List the steps to reproduce the issue:
- New folder on computer
- Added local folder sync to cloud folder
What happened?
Cloud folder with files got emptied
What did you expect to happen?
According to your landing page the Mega sync app would check both local and Mega folder.
I would have suspected that there would be a sync happening from Mega to Local. Or at least the option to tell the sync direction from Cloud to Local.
Environment Details
Provide details about the environment where the issue occurred.
- OS: e.g., Windows 11 / macOS Ventura / Ubuntu 22.04
- MEGASync Version: e.g., 1.2.3
Windows 11
Screenshots
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Helpdesk Support
Have you already contacted our support team?
If so, please provide the ticket ID to help us track it:
Ticket ID:
I am on a Mega Pro Lite account.
Additional Context
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Note: Issues without enough details may be closed or take longer to address.
Hi,
Here you are some help articles that will serve you to clarify some of your doubts. In order to debug your issue, please follow the section Helpdesk support of your first message and contact us to provide log files and related information. With it, we will be able to understand what is happening to you.
Thanks for your collaboration.
