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Mega client confuses internal moving of files for deletions

Open stani3 opened this issue 11 months ago • 1 comments

In the current version 5.7.1 when you try to move from the windows client files from one folder to another, it confuses it for deletions and on the cloud it puts the files into the rubbish bin. On the windows client it shows the files as uploaded and synced but on the web version the folder is empty and the moved files are in the rubbish bin.

stani3 avatar Feb 08 '25 17:02 stani3

Hi @stani3 ,

Please reach our support team at https://mega.io/contact to provide logs and other related information about your issue. Once you have a ticket id, you can paste it here for reference.

In order to debug and investigate what is happening to you, log files and other information are strictly necessary and the best way to share them is through our support team.

Thanks.

vtmateos avatar Feb 10 '25 08:02 vtmateos