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Published 20 hours ago • verified publisher icon mediacloud

Account Activation Failed

Open dipanjanm2 opened this issue 3 years ago • 1 comments

I tried to register for an account, but the activation mail did not arrive at '.ac.in' domain. I tried using my organization's Gsuite email as well as my personal Gmail address and both times, after I clicked on 'Activate your account', it opens a new tab at 'tools.mediacloud.org/**' and it shows "Account Activation Failed - Sorry, but that didn't work for some reason. Try the link again, or click the button below to resend the acccount activation link."

The screenshot of the page is attached below and I know the spelling of account in the message is wrong but that is what is displayed on the page as you can see in the image below. image

dipanjanm2 avatar Aug 27 '20 19:08 dipanjanm2

Hm, weird. Works for me, just tried it (on tools.mediacloud.org).

Could you forward me the activation email to [email protected]?

pypt avatar Aug 27 '20 19:08 pypt