moodle-mod_customcert icon indicating copy to clipboard operation
moodle-mod_customcert copied to clipboard

In Moodle Certificate not displaying course completion date

Open AsadsheikhTutorak opened this issue 2 years ago • 4 comments

I am using Moodle and having a problem with the plugin certificate builder I had created my template correctly, but now that learners are starting to complete the course, I've noticed the course completion date is missing from their generated certificates. This date showed up correctly when previewing the certificate. Also if I choose the issue date the date will show correctly on the certificate.

Certificate date setting Certificate Without the completion date when downloading

share you both images links please check the links below. Currently, my moodle version is the latest 3.11.5+, and the plugin name is Custom certificate for moodle. sharing with you the link of the plugin

mod_customcert Plugin Link

Also more context all the learner have completed their course and once they download the cert completion date is not shown.

if you need more details just comment or ask me I will give you full details.

AsadsheikhTutorak avatar Mar 07 '22 20:03 AsadsheikhTutorak

Have you resolved? I've the same problem

andrea-daru avatar May 03 '23 08:05 andrea-daru

I believe Course Completion needs to be configured.

Veiote avatar May 03 '23 13:05 Veiote

We experience this issue as well on Moodle 4.1.

Basically, we have discovered that the date field will generate on any activity completion/restriction requirement within the course. However, if you choose the option for the Course-level completion, participants will not have any dates generated on their certificates when retrieved by them.

We had been providing our users with the workaround of basing the certificate on a final activity in the course rather than it be triggered at the course-level.

slai1 avatar Aug 23 '23 20:08 slai1

Hi, It looks like there is a related issue : https://github.com/mdjnelson/moodle-mod_customcert/issues/367

lcaylat avatar Nov 23 '23 16:11 lcaylat