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iPhone update from iPhone6 to iPhone X

Open idealink0 opened this issue 7 years ago • 3 comments

Is there a risk to loose Key to upgrade iPhone? What is the proper step to upgrade to a new iPhone?

idealink0 avatar Oct 01 '18 20:10 idealink0

To move your Authenticator tokens to a new phone, you will need to make an encrypted backup of your old phone using iTunes. You will then need to restore the encrypted backup onto the new phone. If possible, I reccomend restoring the new phone and confirming you have your tokens before erasing your old phone.

If you do not set up your new phone from an encrypted iTunes backup of your old phone, your tokens will be lost.

You can learn more about how to make an encrypted iTunes backup from this Apple support article: https://support.apple.com/en-us/HT205220

mattrubin avatar Oct 01 '18 20:10 mattrubin

Thank you for the timely reply.

On Mon, Oct 1, 2018 at 4:55 PM Matt Rubin [email protected] wrote:

To move your Authenticator tokens to a new phone, you will need to make an encrypted backup of your old phone using iTunes. You will then need to restore the encrypted backup onto the new phone. If possible, I reccomend restoring the new phone and confirming you have your tokens before erasing your old phone.

You can learn more about how to make an encrypted iTunes backup from this Apple support article: https://support.apple.com/en-us/HT205220

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mattrubin/Authenticator/issues/295#issuecomment-426059571, or mute the thread https://github.com/notifications/unsubscribe-auth/ApvIbr2n9poLDwo6qCMnvFRDvOE7BiVpks5ugoEkgaJpZM4XC3OK .

idealink0 avatar Oct 01 '18 20:10 idealink0

I lost my backup codes and need help getting them back.

digemfn avatar Jan 09 '19 23:01 digemfn

I restored my phone from an encrypted backup as was instructed and my keys were all lost anyway.

fiddlegulch avatar Jan 25 '23 11:01 fiddlegulch