mattmary

Hello @NicoHood The update I ask you is not a big one: you may not have your WordPress configuration also in the php.ini used by the PHP cli. This PHP...

Hello @NicoHood Sorry if it was not clear: This is not a problem with the WordPress PHP cli, but the PHP cli used by WordPress is unable to find your...

Hello @NicoHood Sorry for this late reply. After reading your answer, I understand that my question may has not been clear: I was wondering if your webserver and php cli...

Hello @NicoHood Thank you. So the problem is elsewhere. Would you mind posting both - your system report (https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/) and - your matomo configuration (file wp-content/uploads/matomo/config/config.ini.php) ? Thanks in advance...

Hello @NicoHood Thank you. Not using get_cfg_var will not affect your system report. And your WordPress version has no importance. I asked you these reports to check if the PHP...

Hello @NicoHood Thank you. As this is the same process which is called, we'll have to debug a bit more. I'll have you to reproduce these steps (running the archiving...

Hello @NicoHood Regarding your system report output, it will be fixed in the next plugin release. But if you have this problem, it might mean that you have an error...

Hello @NicoHood I asked you to post your system report a second time to get the displayed error in your archiving process. Unfortunately, there is nothing. But I can see...

Hello @NicoHood May I ask you who is your hosting provider? Do you have an HTTP authentication to access either your back-office or your Matomo? Just wondering if you would...

@mattab I move this issue in the current sprint as we have scheduled it