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matthuisman
[Disney+] No video when streaming (only audio)
I'm running LibreELEC on a Raspberry Pi 4. I've installed the latest version of Disney+ from the SlyGuy repository, and when I play anything, I just have audio, no video at all, and if I let it play long enough my whole system crashes. I've seen various solutions elsewhere to this and none of them have worked. Please help.
Can you please provide a Kodi debug log
On Sun, 17 Jul 2022, 07:37 Travis Skaalgard, @.***> wrote:
I'm running LibreELEC on a Raspberry Pi 4. I've installed the latest version of Disney+ from the SlyGuy repository, and when I play anything, I just have audio, no video at all, and if I let it play long enough my whole system crashes. I've seen various solutions elsewhere to this and none of them have worked. Please help.
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I have same problem. Audio works. Video only pixels, no picture. Testet with new Marvel Dr.Strange
Still need a full kodi debug log please https://kodi.wiki/view/Log_file/Easy
Try un ticking the 4K box in settings, i found this issue when trying to play content on a non 4K television, the app defaults to try and play in 4k resolution and i was getting black picture but had sound, until i turned off this setting
I've been having the same issues on OSMC 2022.03-1 (Linux K: 5.10.78-5-osmc) running on top of a Raspberry Pi 3 Model B+. The OSMC interface fails to expose a 4K enable checkbox from what I can see...
I will attempt to generate a Kodi log file tomorrow, when I have some spare time.
EDIT: Found the time. Log File: https://bluishsmoke.uk/temp/kodi.log.txt
@josh-homerston your problem is
CDM LoadNativeLibrary error: /home/osmc/.kodi/cdm/libwidevinecdm.so: cannot open shared object file: No such file or directory
Unable to load widevine shared library (/home/osmc/.kodi/cdm/libwidevinecdm.so)
Go to Disney+ addon > Settings > Advanced > (Re)install Widevine CDM
@josh-homerston your problem is
CDM LoadNativeLibrary error: /home/osmc/.kodi/cdm/libwidevinecdm.so: cannot open shared object file: No such file or directory Unable to load widevine shared library (/home/osmc/.kodi/cdm/libwidevinecdm.so)Go to Disney+ addon > Settings > Advanced > (Re)install Widevine CDM
No joy sadly... Tried both Widevine V4.10.2449.0 and V4.10.2252.5, and after each installation I reset the plugin from the menu, then power-cycled the Pi from the Power options in the menu, and re-logged in.
Still, typically just the audio plays... Sometimes when selecting a higher quality stream, the play progress counter increments with neither video or audio.
Might I have more luck on LibreELEC, is this likely to be an OSMC issue?
Hmmm, I wonder if there is a newer required widevine lib for arm
On Sat, 30 Jul 2022, 20:21 josh-homerston, @.***> wrote:
@josh-homerston https://github.com/josh-homerston your problem is
CDM LoadNativeLibrary error: /home/osmc/.kodi/cdm/libwidevinecdm.so: cannot open shared object file: No such file or directory Unable to load widevine shared library (/home/osmc/.kodi/cdm/libwidevinecdm.so)
Go to Disney+ addon > Settings > Advanced > (Re)install Widevine CDM
No joy sadly... Tried both Widevine V4.10.2449.0 and V4.10.2252.5, and after each installation I reset the plugin from the menu, then power-cycled the Pi from the Power options in the menu, and re-logged in.
Still, typically just the audio plays... Sometimes when selecting a higher quality stream, the play progress counter increments with neither video or audio.
Might I have more luck on LibreELEC, is this likely to be an OSMC issue?
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Yeah, it seems to, and it changes correctly if I install a different version. The plugin certainly seems to think the files are installed correctly, installation process exits with the message 'Widevine CDM (x.xx.xxxx.x) Installed successfully'.
And if you view a new log, is that same file not found error there?
On Sat, 30 Jul 2022, 20:40 josh-homerston, @.***> wrote:
Yeah, it seems to, and it changes correctly if I install a different version. The plugin certainly seems to think the files are installed correctly, installation process exits with the message 'Widevine CDM (x.xx.xxxx.x) Installed successfully'.
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The logfile doesn't seem to contain the error any more, but the same issue persists. New log; https://bluishsmoke.uk/temp/kodi.log2.txt
Unable to load widevine shared library (/home/osmc/.kodi/cdm/libwidevinecdm.so)
Interesting. You using any other add-ons that use widevine? Eg. Netflix
Not to my knowledge, pretty lean install tbh. Got the Spotify add-on installed, other than that, it's just a media file browser for video and music on my NAS.
i have checked and 4.10.2449.0 is indeed the latest widevine version. So unsure sorry. Maybe a permission issue. Maybe OSMC forgot to keep the libc6 patch in that was required to work with newer widevine libs? That doesnt explain why the OP is having issues with LibreELEC though.. @samnazarko any ideas?
The libc6 patch is still in. It would be good to get some logs from the user.
First thing I would do is check that the libwidevine so is the correct arch (ie armv7). We haven’t had reports of issues on the forums..
When downloading a Widevine CDM version through the plugin's settings menu, the file name is reported as 'x.xx.xxxx.x-linux-armv7.so'.
@samnazarko log here https://bluishsmoke.uk/temp/kodi.log.txt I wonder if it's some sort of sandpit where a .so can't be used? It does say Linux (thumb) which o havn't seen before
I’d suggest the user tries the Bullseye version
On 30 Jul 2022, at 18:58, Matt Huisman @.***> wrote:
@samnazarkohttps://github.com/samnazarko log here https://bluishsmoke.uk/temp/kodi.log.txt I wonder if it's some sort of sandpit where a .so can't be used? It does say Linux (thumb) which o havn't seen before
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I’d suggest the user tries the Bullseye version
Just spent a few run-up's at installing this; And for plenty of attempts can't get the WiFi to connect. That's using the installer, both providing credentials through that interface, and also attempted selecting 'wired' in the wizard, and then after install attempting to configure the WiFi. Fails to connect immediately, no delay at all after providing a password.
Please post osmc issues in the osmc forum. They may get missed here
Apologies, my bad, lack of coffee to blame!
[EDIT]; Updating to Debian 11 Bullseye OSMC [https://discourse.osmc.tv/t/testing-debian-11-bullseye/93054] has fixed my issues, Disney+ Add-on now working well.
as above "Updating to Debian 11 Bullseye OSMC [https://discourse.osmc.tv/t/testing-debian-11-bullseye/93054] has fixed my issues, Disney+ Add-on now working well."
@samnazarko - able to explain why Debian 11 fixed this issue?