Seeing tons of Timeout Errors when uploading

[benhutton]

trafficstars

Hi, I'm in the middle of a project using this gem to upload about a terabyte of video to Vimeo. We've been seeing a lot of timeout errors, which often result in the upload finishing, but we can't get the result object so we can't attach any metadata. Occasionally, the video upload cuts short and the video is hung processing on vimeo.

Anyways, I can't tell if its a problem on vimeo's end, a problem with our connection, or something that can be tweaked on the ruby side of things. We've also seen errors uploading to vimeo using their website.

Long videos (30-90 minutes) tend to error out most of the time. Short videos (2-15 minutes) tend to error out only a third of the time.

Here is a backtrace: https://gist.github.com/e7cc6092c49615f9bfcf

Any help or guidance would be greatly appreciated!

[benhutton]

any ideas?

[nicolasblanco]

Having Timeout errors too when uploading videos that are > 100mb :(

[pkhrulev]

I have the same problem. There's no solution?

[mtmcfarl]

I just tried uploading a 13MB video and saw a broken pipe error.

/Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http/generic_request.rb:202:in `write': Broken pipe (Errno::EPIPE)
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http/generic_request.rb:202:in `copy_stream'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http/generic_request.rb:202:in `send_request_with_body_stream'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http/generic_request.rb:132:in `exec'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1406:in `block in transport_request'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1405:in `catch'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1405:in `transport_request'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1378:in `request'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1371:in `block in request'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:853:in `start'
from /Users/mmcfarling/.rvm/rubies/ruby-head/lib/ruby/2.2.0/net/http.rb:1369:in `request'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/oauth-0.4.7/lib/oauth/consumer.rb:161:in `request'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload/chunk.rb:23:in `upload'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload/task.rb:73:in `upload'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload/task.rb:22:in `execute'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload.rb:32:in `upload_io'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload.rb:45:in `upload_file'
from /Users/mmcfarling/.rvm/gems/ruby-head/gems/vimeo-1.5.4/lib/vimeo/advanced/simple_upload.rb:18:in `upload'
from vimeo.rb:12:in `<main>'

[Definence]

the same issue