Antipattern: Unclear behavior.

[kevinbecxrra]

When the users try to access to the Toronto Transit Commission (TTC) website through the information section in the helpful resources area where there is its icon, in a no-connection environment, the application crashes showing them a black screen that to solve it they have to close and reopen the application, as we can see on figure 3. So, we see that the user invokes an action related to a connectivity process, but the reason for the behavior is unclear.