Unable to Install Playbooks-Plugin

[excedra]

Hello,

when trying to install the Playbooks-Plugin from the Marketplace on Mattermost 6.7.0, I get the following error:

{"timestamp":"2022-05-25 16:55:37.128 +02:00","level":"error","msg":"Could not find the requested marketplace plugin.","caller":"web/context.go:105","path":"/api/v4/plugins/marketplace","request_id":"XXX","ip_addr":"XXX","user_id":"XXX","method":"POST","err_where":"GetMarketplacePlugin","http_code":500,"err_details":"plugin not found"}

How can this be fixed?

[slate17]

I have the same problem.

[lieut-data]

Hi @excedra & @slate17! We are aware of an issue installing plugins from the pre-packaged cache (when they aren't actually in the marketplace, but just appear there because they are pre-packaged).

In general, these plugins should be automatically installed and enabled, unless your server is configured not to automatically install pre-packaged plugins. Can you check if Enable Automatic Prepackaged Plugins is turned on in your plugin settings for the Mattermost server?

Longer term, this product will stop shipping as a plugin and be compiled directly into the server, making most of this moot. If the pre-packaging isn't working for you, you can still download and manually install the plugin from https://github.com/mattermost/mattermost-plugin-playbooks (this repository).

[lieut-data]

cc @hanzei, re: https://community.mattermost.com/core/channels/integrations/8noz8k9ktpbpfdyhnfmby7xr4e

[slate17]

(...) In general, these plugins should be automatically installed and enabled, unless your server is configured not to automatically install pre-packaged plugins. Can you check if Enable Automatic Prepackaged Plugins is turned on in your plugin settings for the Mattermost server?

(...)

Thank you for the reply!

Enable Automatic Prepackaged Plugins is enabled.

At first the update from 1.23 to 1.27 through the marketplace Interface was failing and when I tried removing the plugin and installing again, that failed as well.

I could manually install via Upload though.

[lieut-data]

Sorry for the long delay in responding, @slate17! Did you ever sort out this issue? I might also suggest upgrading the Mattermost Server to the latest v7.4 to see if the issue resolves.