mattermost-plugin-jira
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mattermost
/jira instance install server <jira-url> failed
My Mattermost is Mattermost Enterprise Edition Mattermost Version: 7.3.0 Database Schema Version: 92 Database: mysql
and JIRA Plugin Version is Jira (jira - 3.2.4)
but when I am trying to install JIRA on Mattermost channel.
/jira instance install server
It shows
jira BOT 6:07 PM(Only visible to you) You need a valid Mattermost E20, Professional, or Enterprise License to install multiple Jira instances.
Enterprise Edition doesn't mean Enterprise license... Did you buy an enterprise license? If not, you can connect to a single Jira server only. Please check, if a Jira instance is already connected with /jira info
Enterprise Edition doesn't mean Enterprise license... Did you buy an enterprise license? If not, you can connect to a single Jira server only. Please check, if a Jira instance is already connected with /jira info
Right, I didn't buy enterprise license. I check
/jira info
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Mattermost Jira plugin version: 3.2.4, 05bf60b, built Mon Mar 6 05:51:42 PM UTC 2023.
Mattermost site URL: https://mattermost.example.com Mattermost user ID: jwqp6konmbnhbbz77wh5yn4exx Jira is installed, but you are not connected. Please type /jira connect to connect.
Available Jira instances: https:/jira2.xxx.com: server (aHR0cHM6Ly90cGUtamlyYTIuZmlodGRjLmNvXXXX)
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I just wanna connect a single Jira server. Should I use this command?
/jira instance install server https:/jira2.xxx.com
But it response
You need a valid Mattermost E20, Professional, or Enterprise License to install multiple Jira instances.
BTW , I check instance list by /jira instance list. It shows.
Alias URL Type 1 tpe https://jira2.xxx.com/ Jira Server Mattermost Key:mattermost_https_mattermost_example_com
Thanks your reply....
It seems that Jira is installed already. Did you try /jira connect?
I found I didn't get PUBLIC KEY and the other configurate information, so I use /jira uninstall server https://jira2.xxx.com then I enter /jira install server https://jira2.xxx.com again. I get the PUBLIC KEY and the other information. Now I pass those information to our JIRA website administrator to paste those info to JIRA setting page then go on.
Thanks
Hi @rogerhsu1121, thanks for reporting this issue. It's unclear to me if the issue is still occurring based on your last comment. Were you able to get this issue resolved? Thank you
@rogerhsu1121 We are closing this issue for now. Please let us know if you are still facing any issues.
