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The user is getting multiple notifications in the channel or DM/GM on MM for a event on Jira when duplicate subscriptions are created.

Open arush-vashishtha opened this issue 1 year ago • 1 comments

Summary

The user can create duplicate subscription for an existing subscription and it results in generating same notification the number of times the subscription is duplicated.

Steps to reproduce

  1. Create a subscription using the /jira subscribe edit slash command in any desired channel or DM/GM on MM.
  2. Create a duplicate subscription for the above added subscription using the /jira subscribe edit slash command in the same desired channel or DM/GM on MM.
  3. Create the event on Jira for which the above subscriptions were created in the desired channel or DM/GM on MM.

Expected behavior

The user should get only one notification for the event in the desired channel or DM/GM on MM.

Actual behavior

The user is getting N number of notifications for the event in the desired channel or DM/GM where N is the number of subscriptions created for that event on MM.

Screenshots

image

arush-vashishtha avatar Dec 27 '23 08:12 arush-vashishtha

Not sure if this is related but after issues with the settings (in Jira, webhook and app permissions) I set up a new app in Jira and deleted the old one. Since then I am receiving duplicate notifications for every action I am subscribed to.

mkddostro avatar Mar 12 '24 10:03 mkddostro

Not sure if this is related but after issues with the settings (in Jira, webhook and app permissions) I set up a new app in Jira and deleted the old one. Since then I am receiving duplicate notifications for every action I am subscribed to.

@mkddostro Did create new subscriptions after setting up the new app?

raghavaggarwal2308 avatar Jul 13 '24 12:07 raghavaggarwal2308