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Bug: 9.2.0 doesn't run on Ubuntu 18.0.4 due to older GLIBC versions

Open worthers247 opened this issue 8 months ago • 0 comments

Steps to reproduce the behavior

  1. Install or upgrade to 9.2.0 on Ubuntu 18.0.4
  2. Try to start mattermost
  3. Wouldn't start
  4. Error shown: mattermost[10283]: /opt/mattermost/bin/mattermost: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.32' not found (required by /opt/mattermost/bin/mattermost) mattermost[10283]: /opt/mattermost/bin/mattermost: /lib/x86_64-linux-gnu/libc.so.6: version GLIBC_2.34' not found (required by /opt/mattermost/bin/mattermost)

However default version of GLIBC in Ubuntu 18.0.4 shown by running 'ldd --version | head -n1' ldd (Ubuntu GLIBC 2.27-3ubuntu1.6) 2.27

Expected behavior

Site states Ubuntu 18.0.4 is supported but due to above it won't start.

Screenshots (optional)

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Edition and Platform

  • Edition: Self hosted
  • Version: [9.2.0]
  • Browser and OS: [e.g. Chrome on Mac, Edge on Windows] N/A

Additional context (optional)

Add any other context about the problem here, and any notes about the severity:

  • Sev 1: Affects critical functionality without a workaround

worthers247 avatar Nov 30 '23 23:11 worthers247