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Published 20 hours ago • verified publisher icon mattermost

Bug: Linked board keeps redirecting to an error page

Open wuwinson opened this issue 1 year ago • 3 comments

Steps to reproduce the behavior

  1. Open Boards RHS from a channel
  2. Click on a linked board
  3. The linked board opens on a new tab
  4. From the same tab, open another board on your sidebar
  5. Go back to the channels tab
  6. Click on the same linked board from step 2
  7. See error

Expected behavior

The board you clicked on opens in a new tab.

Screenshots (optional)

image

image

Edition and Platform

  • Edition: Mattermost Boards (plugin)
  • Version: v7.2.1 on Community
  • Browser and OS: MM Desktop app and Chrome on Mac

wuwinson avatar Sep 08 '22 22:09 wuwinson

@harshilsharma63 Might have to work with SRE to get error and/or database info. cc @sbishel @ogi-m

wuwinson avatar Sep 12 '22 16:09 wuwinson

@harshilsharma63 Still waiting to get more details from @amynicol1985. Please hold off on this one for now. Thanks!

wuwinson avatar Sep 12 '22 22:09 wuwinson

@amynicol1985 Are you still able to repro this issue? Can you share a screen recording with us if so? Thanks!

wuwinson avatar Sep 19 '22 19:09 wuwinson

I dug into this base on this conversation.

There are a few different things going on here that will take a while to unpack. But, it essentially goes back to the board not having a select property. Screen Shot 2022-09-28 at 12 07 20 PM

Even though there is no Kanban view, under certain circumstances, it attempts to load one (still working on identifying why), which fails because of lack of select property.

Then we throw it into an error loop by attempting to navigate to plugins/focalboard/error?id=unknown, but actually navigate to https://community.mattermost.com/boards/team/qghzt68dq7bopgqamcnziq69ao/plugins/focalboard/error?id=unknown which starts the whole round of error looping.

sbishel avatar Sep 28 '22 18:09 sbishel