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Published 20 hours ago • verified publisher icon mattermost

Bug: Standalone app stops responding to changes after some time

Open hmhealey opened this issue 2 years ago • 6 comments

Steps to reproduce the behaviour

  1. Have the standalone Focalboard app installed for some time.
  2. Attempt to add a new card, edit an existing card, or move a card.
  3. Nothing changes. If I reopen the app, I'll see my changes applied.

Expected behaviour

The app doesn't seem to lock up randomly

Edition and Platform

  • Edition: Personal Desktop (Mac App Store)
  • Version: 0.15.2 (33)
  • Browser and OS: MacOS 12.4

Screenshots

Screen Shot 2022-07-18 at 2 54 11 PM

Additional context (optional)

I'm not sure if this is in anyway relevant, but this version of the app still shows "Mar 2022" next to the Focalboard logo despite being a newer version. I remember mentioning this a while back, and I think this issue was known, so I'm not sure if I've gotten stuck in some weird state where the app isn't updating correctly.

hmhealey avatar Jul 18 '22 18:07 hmhealey

Thanks @hmhealey! To confirm, does closing then reopening the app solve the issue, i.e. further changes are reflected right away? Also, do you believe a specific action may have caused the refresh to break, or was this after leaving the app open for a while (e.g. overnight)?

cc @ogi-m - could you help try to repro this? Thanks.

chenilim avatar Jul 18 '22 19:07 chenilim

Yeah, closing and reopening fixes the issue. I don't think there's anything specific that caused it to stop working since I've left Focalboard open overnight without any issues before. Also, I'm not 100% certain about this, but I'm pretty sure I've had this happen before in the afternoon after everything was working fine in the morning. I might be misremembering that though

hmhealey avatar Jul 20 '22 19:07 hmhealey

@hmhealey Can you upgrade to the latest version and let us know if this is still happening? Thanks! cc @sbishel

wuwinson avatar Jul 25 '22 19:07 wuwinson

I've got it installed via the Mac App Store, and I'm already on the latest version (0.15.2) according to it

hmhealey avatar Jul 27 '22 19:07 hmhealey

I tried swapping the app for the latest release on GitHub, and while that appeared to be the latest version, I lost my saved board, so I went back to the one from the App Store

hmhealey avatar Jul 27 '22 19:07 hmhealey

Thanks @hmhealey! We haven't been able to repro this issue, so hoping that someone from the community can chime in if they're seeing something similar happen.

wuwinson avatar Aug 22 '22 19:08 wuwinson