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Jira plugin: Troubleshooting "/jira install" error in local developer environment

Open matterdoc opened this issue 5 years ago • 3 comments

Mattermost user jason.blais from https://community-release.mattermost.com has requested the following be documented:

Problem: After enabling Jira plugin for Mattermost and running /jira install with site URL set to LOCALHOST, an error about an invalid site URL is received.

Solution:

  1. Setup an Ngrok connection to your local developer environment. This exposes your local web server to Jira.
  2. Setup your Mattermost SITEURL in the system console to the ngrok connection URL you are assigned.
  3. Then try run /jira install

Note: This may also use an accompanying update to the error message to clarify the error to the admin running /jira install

See the original post here.

This issue was generated from Mattermost using the Doc Up plugin.

matterdoc avatar Dec 31 '19 13:12 matterdoc

CMIIW, but it seems that the change needs to be done in a different repo. It's because the relevant page on docs.mattermost.com says that it's moving to gitbook, which uses the other repo as the content source.

galihmelon avatar Oct 26 '20 21:10 galihmelon

@aaronrothschild - Is this still an active issue that users would encounter?

cwarnermm avatar Jan 20 '22 13:01 cwarnermm

@cwarnermm It's a fairly edge case, but can certainly be a complexity an admin testingout MM and Jira could encounter if they have them both on their local machines. We should simply say somewhere: "You cannot use LOCALHOST to connect the Jira plugin to your server, you can use a proxy if needed"

aaronrothschild avatar Jan 20 '22 15:01 aaronrothschild