desktop icon indicating copy to clipboard operation
desktop copied to clipboard

[Bug]: Update dialog shows 0B downloaded

Open da5nsy opened this issue 8 months ago • 3 comments

Before you file a bug report

  • [x] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
  • [x] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
  • [x] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.uservoice.com/forums/306457-general/.
  • [x] This issue reproduces on one of the currently supported server versions.
  • [x] I have read the contribution guidelines.

Mattermost Server Version

10.3.2

Operating System

Windows 10

Steps to reproduce

Updating the Windows app (to 5.11.2, not sure exactly what I was on previously, but likely the latest - I update fairly quickly) shows "OB downloaded".

Expected behavior

Presumably there is meant to be a non-zero number in there.

Observed behavior

Image

Log Output


Additional Information

I ticked the "This issue reproduces on one of the currently supported server versions." despite this being untrue because I suspect this is agnostic to server version, and I don't personally have control to update it.

da5nsy avatar Apr 23 '25 09:04 da5nsy

I've seen this happen in cases where the update was already downloaded and the app was restarted and the update was downloaded a second time - is that the case here?

devinbinnie avatar Apr 23 '25 13:04 devinbinnie

That is plausible. I don't think that was the case here but I can't be certain.

da5nsy avatar Apr 23 '25 13:04 da5nsy

One thing you could try for us - manually remove and download an older version and see how the auto-update behaves when it triggers.

devinbinnie avatar Apr 23 '25 14:04 devinbinnie