[Bug]: No notification given for update

[kaksikanaa]

Before you file a bug report

• [X] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
• [X] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
• [X] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/.
• [X] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
• [X] This issue reproduces on the most recent stable version, or the most recent prerelease version of the Mattermost Desktop App.
• [X] I have read the contribution guidelines.

Mattermost Desktop Version

5.5.0

Operating System

Windows 10 x64

Mattermost Server Version

8.1.0

Steps to reproduce

Just wait for the update notification to get activated because the v. 5.5.1 was published already on 6ht of this month.

Expected behavior

Automatic update notification should have been actitivated on 6th of this month.

Observed behavior

Notification has not been activated. User has to manually 1.) check the update 3-dots menu -> Help -> check for updates AND 2.) manually make the update.

Log Output

[2023-10-06 08:54:33.288] [info]  [UpdateManager] Checking for update
[2023-10-06 08:54:33.586] [info]  [UpdateManager] Found version 5.5.1 (url: 5.5.1/mattermost-desktop-setup-5.5.1-win.exe)
[2023-10-06 08:54:33.588] [info]  [UpdateManager] New version available: 5.5.1
[2023-10-06 08:54:34.433] [error] Logger Log level set to: error
[2023-10-06 08:54:34.900] [error] Logger Log level set to: info
[2023-10-06 09:50:39.291] [error] [App.App] "child-process-gone" The child process has crashed. Details:  {
  type: 'Utility',
  reason: 'killed',
  exitCode: 1073807364,
  serviceName: 'audio.mojom.AudioService',
  name: 'Audio Service'
}
[2023-10-06 09:57:37.432] [error] Logger Log level set to: info
[2023-10-06 09:57:37.573] [error] Logger Log level set to: error
[2023-10-06 09:57:37.605] [error] Logger Log level set to: info
[2023-10-06 09:57:37.678] [info]  [App.Config] config.autostart has been configured: false
[2023-10-06 09:57:37.685] [error] Logger Log level set to: error
[2023-10-06 09:57:38.251] [error] Logger Log level set to: info
[2023-10-06 09:57:38.257] [info]  [ServerDropdownView] init
[2023-10-06 09:57:38.314] [info]  [i18nManager] Set new language en
[2023-10-06 09:57:38.339] [info]  [App.Config] config.autostart has been configured: false
[2023-10-06 09:57:38.345] [error] Logger Log level set to: error
[2023-10-06 09:57:38.538] [error] Logger Log level set to: info
[2023-10-06 09:57:38.915] [error] Logger Log level set to: error
[2023-10-06 09:57:39.674] [error] Logger Log level set to: info
[2023-10-06 09:57:43.111] [info]  [UpdateManager] Checking for update
[2023-10-06 09:57:43.384] [info]  [UpdateManager] Found version 5.5.1 (url: 5.5.1/mattermost-desktop-setup-5.5.1-win.exe)
[2023-10-06 09:57:43.386] [info]  [UpdateManager] New version available: 5.5.1
[2023-10-07 11:23:05.879] [error] Logger Log level set to: info
[2023-10-07 11:23:06.205] [error] Logger Log level set to: error
[2023-10-07 11:23:06.241] [error] Logger Log level set to: info
[2023-10-07 11:23:06.324] [info]  [App.Config] config.autostart has been configured: false
[2023-10-07 11:23:06.335] [error] Logger Log level set to: error
[2023-10-07 11:23:06.942] [error] Logger Log level set to: info
[2023-10-07 11:23:06.949] [info]  [ServerDropdownView] init
[2023-10-07 11:23:06.998] [info]  [i18nManager] Set new language en
[2023-10-07 11:23:07.038] [info]  [App.Config] config.autostart has been configured: false
[2023-10-07 11:23:07.045] [error] Logger Log level set to: error
[2023-10-07 11:23:07.327] [error] Logger Log level set to: info
[2023-10-07 11:23:07.782] [error] Logger Log level set to: error
[2023-10-07 11:23:08.327] [error] Logger Log level set to: info
[2023-10-07 11:23:11.827] [info]  [UpdateManager] Checking for update
[2023-10-07 11:23:12.706] [info]  [UpdateManager] Found version 5.5.1 (url: 5.5.1/mattermost-desktop-setup-5.5.1-win.exe)
[2023-10-07 11:23:12.710] [info]  [UpdateManager] New version available: 5.5.1
[2023-10-08 09:02:15.797] [error] Logger Log level set to: info
[2023-10-08 09:02:16.211] [error] Logger Log level set to: error
[2023-10-08 09:02:16.246] [error] Logger Log level set to: info
[2023-10-08 09:02:16.325] [info]  [App.Config] config.autostart has been configured: false
[2023-10-08 09:02:16.337] [error] Logger Log level set to: error
[2023-10-08 09:02:16.923] [error] Logger Log level set to: info
[2023-10-08 09:02:16.930] [info]  [ServerDropdownView] init
[2023-10-08 09:02:16.987] [info]  [i18nManager] Set new language en
[2023-10-08 09:02:17.030] [info]  [App.Config] config.autostart has been configured: false
[2023-10-08 09:02:17.092] [error] Logger Log level set to: error
[2023-10-08 09:02:17.547] [error] Logger Log level set to: info

Additional Information

So the client has found the update alredy in the right day but did not notified it at all. The setting for automatic updates is on.

[devinbinnie]

@kaksikanaa Are you seeing an item in the downloads dropdown? There was an issue in the downloads dropdown that was fixed in v5.5.1. The notification should still be working though.

[devinbinnie]

@kaksikanaa Was this still an issue for your when upgrading to v5.6?