desktop
desktop copied to clipboard
[Bug]: No Window in Mac
Before you file a bug report
- [X] I have checked the issue tracker and have not found an issue that matches the one I'm filing.
- [X] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
- [X] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/.
- [X] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, issue reports go to the Mattermost Server repository.
- [X] This issue reproduces on the most recent stable version, or the most recent prerelease version of the Mattermost Desktop App.
- [X] I have read the contribution guidelines.
Mattermost Desktop Version
5.4.0
Operating System
macOS 13.5 Apple Silicon
Mattermost Server Version
No response
Steps to reproduce
I unfortunately do not know how to reproduce. The desktop client just stopped working - showing any window
Expected behavior
Observed behavior
Log Output
08:39:42.405 › [MainWindow] Unable to send the message to the main window for message type update-downloads-dropdown
Additional Information
No response
@lifeofguenter I can't reproduce this myself, but I have seen other reports of this. I'm still not sure what's causing it.
Is there a crash message? Do you have any kind of window management software? Is there another machine you can reproduce this on? Is the window hidden at all?
Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?
No hidden window via “show all windows”.
Unfortunately I do not know how to reproduce. I had to uninstall app and re-install from AppStore. So seems like some local file within the .app got damaged/changed/bricked?
No hidden window via “show all windows”.
@lifeofguenter Is it fixed now that you've reinstalled?
*I have isolated the issue to be related to external monitor. I have my own app that is having the issue but also I am not able to reproduce it.