Read receipt in DM triggers notification sound on Element Desktop

[0x1a8510f2]

Background information

• Dendrite version or git SHA: 0.8.1
• Monolith or Polylith?: Mono
• SQLite3 or Postgres?: Postgres
• Running in Docker?: Yes
• go version: n/a
• Client used (if applicable): Element Desktop

Description

• What is the problem: Receiving a read receipt triggers a notification sound; this is not the case with Synapse
• Who is affected: Element Desktop/Dendrite users
• How is this bug manifesting: Sound plays when read receipt is received
• When did this first appear: IIRC after the notifications support merge

Steps to reproduce

• Start Element Desktop
• Send a message to another user
• Wait for user to open message
• Notice sound when read receipt goes through

[neilalexander]

Probably a problem with the push rules. Maybe this:

      "room": [
        {
          "actions": [
            "notify",
            {
              "set_tweak": "sound",
              "value": "default"
            }
          ],
          "default": false,
          "enabled": true
        }
      ],

[nadanke]

@neilalexander this seems to be the default configuration for all rooms, with which the problem still happens. If I create the following pushrule manually, the problem goes away:

	"rule_id": "nonotificationonread",
	"enabled": true,
	"actions": [
		"dont_notify"
	],
	"conditions": [
		{
			"kind": "event_match",
			"key": "type",
			"pattern": "m.receipt"
		}
	]
}

[baalajimaestro]

Hi, I have the same problem, but I am clueless on how to update the push rules, can you help me with it?

[Charadon]

I also have this problem. It's very annoying to hear the notification sound only to find there's nothing there. How do you modify push rules?

[neilalexander]

This is really strange and I cannot reproduce it. Dendrite doesn't handle EDUs in the notification code at all, so all I can assume is that there's something odd in the push rules and/or Element Web.

You can try nuking the push rules for your account and letting Dendrite regenerate them, i.e. something like this on the user API database, to see if that helps:

DELETE FROM account_data WHERE localpart = 'neilalexander' AND type = 'm.push_rules';

[Charadon]

This is really strange and I cannot reproduce it. Dendrite doesn't handle EDUs in the notification code at all, so all I can assume is that there's something odd in the push rules and/or Element Web.

You can try nuking the push rules for your account and letting Dendrite regenerate them, i.e. something like this on the user API database, to see if that helps:

DELETE FROM account_data WHERE localpart = 'neilalexander' AND type = 'm.push_rules';

Unfortunately, that did not fix it. I should also mention that this is a fresh dendrite install

[baalajimaestro]

This is really strange and I cannot reproduce it. Dendrite doesn't handle EDUs in the notification code at all, so all I can assume is that there's something odd in the push rules and/or Element Web.

You can try nuking the push rules for your account and letting Dendrite regenerate them, i.e. something like this on the user API database, to see if that helps:

DELETE FROM account_data WHERE localpart = 'neilalexander' AND type = 'm.push_rules';

This did fix it mostly. but there are some notifications from groups, where normal text, without a mention, or a keyword, gets triggered as message type notice, and triggers a notification on element/fluffychat. I have tried to debug this, but to not much avail. The message that becomes a notice, is seemingly very random.

[Charadon]

This did fix it mostly. but there are some notifications from groups, where normal text, without a mention, or a keyword, gets triggered as message type notice, and triggers a notification on element/fluffychat. I have tried to debug this, but to not much avail. The message that becomes a notice, is seemingly very random.

Which database did you run that command on? Because for me, it didn't do anything.