Add User Review System to Community Plugin Marketplace

[Chardonneaur]

Summary

To enhance the usability and reliability of the community plugin marketplace for our on-premise Matomo installations, I propose the addition of a user review feature similar to that found in the WordPress plugin marketplace (https://wordpress.org/plugins/). This feature will enable users to share their experiences, rate plugins, and provide valuable feedback, thereby assisting others in making informed decisions about which plugins to install.

Problem

One of the frequent inquiries from our community concerns recommendations for plugins to install on their on-premise Matomo installations. Given the diverse needs and use cases, providing a one-size-fits-all answer is challenging. A mechanism for gathering and displaying user-generated feedback and ratings would significantly aid in addressing this issue.

Proposed Solution

Implement a review system within the community plugin marketplace that allows users to:

• Submit reviews and ratings for plugins they have used.
• View aggregated ratings and read reviews from other users.
• Filter or sort plugins based on ratings, popularity, or other relevant metrics.

This system should include:

• A user-friendly interface for submitting reviews.
• Moderation capabilities to prevent spam or abusive content.
• Integration with existing user accounts to ensure reviews are genuine.

Benefits

• Enhanced Decision-Making: Users can make more informed decisions based on the experiences of their peers.
• Quality and Satisfaction: Feedback from users can highlight popular features and identify areas for improvement, guiding developers in enhancing their plugins.
• Community Engagement: Engaging users in the review process can foster a more active and collaborative community ecosystem.

Considerations

• We must ensure the review system is robust against spam and abuse.
• Consideration on how to integrate this seamlessly with the current UI/UX of the marketplace.
• Strategies for encouraging constructive feedback and high-quality reviews.

I believe that by implementing a user review feature, we can significantly improve the plugin selection process for our users, enhance the overall quality of plugins in the marketplace, and foster a more engaged and informed community.

Looking forward to the team's thoughts and feedback on this proposal.