matomo
matomo copied to clipboard
Ecommerce Conversion Rates are inaccurate with multiple purchases in one visit
The Conversion Rates within Ecommerce reports do not factor multiple conversions within the same visit. Therefore the equation orders / visits yields inaccurate rates when a single visit contains multiple orders.
This can be reproduced by tracking more than one order in the same visit...
The equation should instead be visits with orders / all visits, and the column labelled "Ecommerce Orders" should instead read "Visits with orders."