Still the same error since month now. "Class \"CnnFaceDetection\" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174"}}. Is the app abandoned now?

[axeljerabek]

trafficstars

Hey, Thanks for reporting issues back to Nextcloud Face Recognition. Please, try to complete this report in detail so we can help you easier. :smile:

Make sure you read all the documentation, and the FAQ, and that the issue has not been reported before. :wink:

Expected behaviour

I can open the Face recognition admin page

Tell us what should happen The admin page should open when I click it.

Actual behaviour

"Interner Serverfehler Der Server konnte die Anfrage nicht fertig stellen.

Sollte dies erneut auftreten, sende bitte die nachfolgenden technischen Einzelheiten an deinen Server-Administrator.

Weitere Details können im Server-Protokoll gefunden werden.

Technische Details Entfernte Adresse: 192.168.178.21 Anfragekennung: hssPgNxMciUPD8JehTqJ"

Means "internal server error"

Tell us what happens instead Internal server error

Steps to reproduce

1. Install dlib, pdlib
2. Install facerecognition
3. setup facerecognition

Error in full from nextcloud.log: less /var/www/nextcloud/data/nextcloud.log | grep hssPgNxMciUPD8JehTqJ {"reqId":"hssPgNxMciUPD8JehTqJ","level":3,"time":"2024-09-26T08:19:11+00:00","remoteAddr":"192.168.178.21","user":"axel","app":"index","method":"GET","url":"/settings/admin/facerecognition","message":"Class "CnnFaceDetection" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36","version":"30.0.0.14","exception":{"Exception":"Exception","Message":"Class "CnnFaceDetection" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1001,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","Line":146,"Previous":{"Exception":"Error","Message":"Class "CnnFaceDetection" not found","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnHogModel/DlibCnnHogModel.php","line":104,"function":"open","class":"OCA\FaceRecognition\Model\DlibCnnModel\DlibCnnModel","type":"->"},{"file":"/var/www/nextcloud/apps/facerecognition/lib/Settings/Admin.php","line":84,"function":"open","class":"OCA\FaceRecognition\Model\DlibCnnHogModel\DlibCnnHogModel","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":117,"function":"getForm","class":"OCA\FaceRecognition\Settings\Admin","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":74,"function":"formatSettings","class":"OCA\Settings\Controller\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":142,"function":"getSettings","class":"OCA\Settings\Controller\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":58,"function":"getIndexResponse","class":"OCA\Settings\Controller\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"index","class":"OCA\Settings\Controller\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\AppFramework\Http\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\AppFramework\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1001,"function":"match","class":"OC\Route\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php","Line":174},"message":"Class "CnnFaceDetection" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","exception":{},"CustomMessage":"Class "CnnFaceDetection" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174"}}

Server configuration

• Operating system: Ubuntu 24.04

• Pdlib version: newest

• How is DLib installed: Make sure it is working correctly with this tool newest with cuda support

• How is PDlib installed: Make sure it is working correctly with this tool phpize and newest

• PHP version: 8.3.6

• Web server: Server version: Apache/2.4.62 (Ubuntu) Server built: 2024-07-22T12:37:10

• Database: mariadb Ver 15.1 Distrib 10.11.8-MariaDB

• Nextcloud version: 27.28.29 and now 30. The error was with all versions

Client configuration

• Browser: any

• Operating system: any

Logs

see above

Background task log with debug.

sudo -u apache php occ -vvv face:background_job

too long to insert

Web server error log

Web server error log

Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log

less /var/www/nextcloud/data/nextcloud.log | grep hssPgNxMciUPD8JehTqJ
{"reqId":"hssPgNxMciUPD8JehTqJ","level":3,"time":"2024-09-26T08:19:11+00:00","remoteAddr":"192.168.178.21","user":"axel","app":"index","method":"GET","url":"/settings/admin/facerecognition","message":"Class \"CnnFaceDetection\" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/129.0.0.0 Safari/537.36","version":"30.0.0.14","exception":{"Exception":"Exception","Message":"Class \"CnnFaceDetection\" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1001,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","Line":146,"Previous":{"Exception":"Error","Message":"Class \"CnnFaceDetection\" not found","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnHogModel/DlibCnnHogModel.php","line":104,"function":"open","class":"OCA\\FaceRecognition\\Model\\DlibCnnModel\\DlibCnnModel","type":"->"},{"file":"/var/www/nextcloud/apps/facerecognition/lib/Settings/Admin.php","line":84,"function":"open","class":"OCA\\FaceRecognition\\Model\\DlibCnnHogModel\\DlibCnnHogModel","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":117,"function":"getForm","class":"OCA\\FaceRecognition\\Settings\\Admin","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":74,"function":"formatSettings","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":142,"function":"getSettings","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":58,"function":"getIndexResponse","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"index","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1001,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php","Line":174},"message":"Class \"CnnFaceDetection\" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174","exception":{},"CustomMessage":"Class \"CnnFaceDetection\" not found in file '/var/www/nextcloud/apps/facerecognition/lib/Model/DlibCnnModel/DlibCnnModel.php' line 174"}}

Browser log

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...