Bartek Marmołowski

Hi @nicktba. Unfortunately, we don't have a proper solution to solve the issue yet. Our Engineers are trying to find the solution, but the issue seems more complex than anticipated....

Another user reported the issue: [Intercom](https://app.intercom.com/a/inbox/yzck75jr/inbox/shared/all/conversation/102910000059412?view=List)

I'm following up on this as another user reported the issue. It seems that the `total_results` are sometimes returned and sometimes not for the exact same query. Is this Google's...

Following up on this as one of our Enterprise Customers is concerned about the fact that there are no `total_results` in some requests. Can we double-check if this is an...

Marking it as prioritized since it's a request from our Enterprise Customer.

Another customer inquired about it. [Intercom](https://app.intercom.com/a/inbox/yzck75jr/inbox/shared/all/conversation/102910000064147?view=List)

Thank you, @zyc9012, for investigating that! I'll let the customer know and close the issue now, as we don't want to force specific cookies just to get `total_results`, as there...

Another user is reporting the same issue: Playground - Google Product | Inspect - Google Product | Google link from Google Product Playground - Google Shopping | Inspect - Google...

[Another user](https://app.intercom.com/a/apps/yzck75jr/inbox/inbox/conversation/102910000036042) with the same problem [Playground](https://serpapi.com/playground?engine=google_product&product_id=16300056194623728638&location=Dallas-Ft.+Worth%2C+TX%2C+Texas%2C+United+States&gl=us&hl=en&device=desktop) | [Inspect](https://serpapi.com/searches/63a009ee969c085353d67cbf/inspect) [Google direct link - doesn't work ](https://www.google.com/shopping/product/16300056194623728638?sourceid=chrome&ie=UTF-8&uule=w+CAIQICInRGFsbGFzLUZ0LiBXb3J0aCxUWCxUZXhhcyxVbml0ZWQgU3RhdGVz&hl=en&gl=us)| [Google direct link - works](https://www.google.com/shopping/product/1?gl=us&prds=pid:16300056194623728638)

[Another user](https://app.intercom.com/a/apps/yzck75jr/inbox/inbox/all/conversations/102910000026939) with this problem [Playground](https://serpapi.com/playground?engine=google_product&product_id=3264039454169559017&location=Dallas-Ft.+Worth%2C+TX%2C+Texas%2C+United+States&gl=us&hl=en) | [Inspect](https://serpapi.com/searches/63b819df2bc7d8d81139692c/inspect) [Google direct link - doesn't work ](https://www.google.com/shopping/product/3264039454169559017?sourceid=chrome&ie=UTF-8&uule=w+CAIQICInRGFsbGFzLUZ0LiBXb3J0aCxUWCxUZXhhcyxVbml0ZWQgU3RhdGVz&hl=en&gl=us)| [Google direct link - works](https://www.google.com/shopping/product/1?gl=us&prds=pid:3264039454169559017)