Model Preview "Load Error"

[MichelfrancisBustillos]

Describe the bug "Load Error" displayed for model preview. Occurs on all pages. Error in Docker log for manyfold-app-1: Information for cause: Errno::ENOENT (No such file or directory @ rb_sysopen - /usr/src/app/tmp/shrine/fc8675a4406c81f88d3062a29fa9f9c1.stl):

Screenshots

Desktop (please complete the following information):

• OS: Docker on Ubuntu Server Minimal LXC on Proxmox
• Browser: Chrome

[Floppy]

Hm, that's odd, it shouldn't be using that temporary path once the files are done being uploaded... and that doesn't match the filename being shown. Can you see exactly what URL is being requested by your browser, perhaps in the network tab of the developer tools? And can you download the file or does that do the same thing?

[Farrit1184]

I'm getting very similar issues

[Floppy]

Any messages in the browser console, or the URL it's requesting?

[sudo-rpaisley]

I am having this issue too. It sees to be triggered when files are uploaded.

[Floppy]

Have you got any files that work successfully? Perhaps the library isn't writable, so it hasn't been able to move the uploaded file over but didn't throw an error for some reason. Are the files in the place you'd expect them to be on disk?

[Farrit1184]

yes, it seems to be hit or miss when a file is affected. ive done low res, high res, low file size and large; but there doesnt seem to be any discerning factor

[thinkt4nk]

I have the same issue. I have an external harddrive, and while the files are there, they're not found in the shrine folder.

/usr/src/app # ls /usr/src/app/tmp/shrine
/usr/src/app #

It was working yesterday, but it seems to be affecting all files.

[Floppy]

Worked yesterday? Have you upgraded versions?

[Floppy]

The /usr/src/app/tmp/shrine folder is just for temporary cache storage, it's not your actual library - that should be somewhere else...

[Floppy]

I found something the other day that might have been what was happening here; some files were getting attached and the temporary removed too quickly, in some situations. I noticed it when I moved my instance to a faster machine. #4830 may well have resolved the problem, and it's released in v0.126.0, so I'm hoping that you won't experience this again in future. I'll close this, as I'm fairly sure I've dealt with it now, but please, if it recurs, do reopen it.

[Floppy]

@all-contributors please add @MichelfrancisBustillos for bug

[allcontributors[bot]]

@Floppy

I've put up a pull request to add @MichelfrancisBustillos! :tada:

[allcontributors[bot]]

@Floppy

I've put up a pull request to add @thinkt4nk! :tada:

[Floppy]

@all-contributors please add @Farrit1184 for bug please add @sudo-rpaisley for bug

[allcontributors[bot]]

@Floppy

I've put up a pull request to add @Farrit1184! :tada: