Google Analytics cookies still remain after Rejecting All Cookies

[sensibleandy]

Hi,

I've added your script to our web site - https://www.sheffieldmca.org.uk

However if I choose to reject all cookies I can still see the GA cookies listed when I reload the pages.

Can you help please?

Andy

[chrisonline]

How did you add it? Can you post the code?

[chrisonline]

I have checked your site, you sillt load the GTM code:

[sensibleandy]

I don't see the GTA code when I view the source.

Are you looking at the home page of: https://www.sheffieldmca.org.uk ?

This is the code I added:

[chrisonline]

Sorry, was my mistake.

I have just tested it again and the GTM code does not fire if the cookie banner is shown. But if I tap on Reject the GTM is fired.

After a reload of the page it works and the GTM code is not fired again. Strange. Haven't found why this happens.

[sensibleandy]

so do you think there's a bug in the GlowCookie system?

How can the GTM code appear if I haven't added it in the first place?

[chrisonline]

Yes I think this could be a bug, but I wonder because this does not happen on my website I have added this script. Any hint: @manucaralmo ?

[sensibleandy]

@manucaralmo would you be able to look at https://www.sheffieldmca.org.uk to see if GlowCookie is working for you?

Can you choose to reject all cookies and then see if they are being blocked when you refresh the page?

Thanks

[chrisonline]

@sensibleandy After refresh GA is blocked. But after clicking on "reject" GA will be loaded once. After refresh, it is not loaded again.

[sensibleandy]

Which browser are you using? Sometimes it seems to work properly and then other times it doesn't work properly.

[chrisonline]

I use Chrome browser.

[seven7-dev]

Hi guys,

I found out where the problem comes from. I had to take a look into the GlowCookies JS.

The problem is caused by the disableTracking() function, which is also injecting Analytics. I removed this highlighted line as you can see in the screenshot. After that it works as expected. Tested and it works in both cases (accept/reject).

Didn't go deeper but I guess there is a logical gap with this.tracking.AnalyticsCode which has to be fixed.

[sensibleandy]

@manucaralmo will you be updating the javascript as a result of what @ra7khan found?

[ner00]

Does this even work at all? It keeps letting the cookies be initialized even if I reject and reload. I've also tried commenting the code demonstrated above by @ra7khan. Anyone has a good alternative in mind?

[sensibleandy]

I found the solution that civicuk.com provide is the best at managing the cookies. The free version works fine!

https://www.civicuk.com/cookie-control/download?product=pro

[z1ad]

you need to edit glowcookies.js disableTracking() function and add the following code: gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied' });

here is the full function:

disableTracking() {
	  // Google Analytics Tracking ('client_storage': 'none')
	  if (this.tracking.AnalyticsCode) {
		let Analytics = document.createElement('script');
		Analytics.setAttribute('src', `https://www.googletagmanager.com/gtag/js?id=${this.tracking.AnalyticsCode}`);
		document.head.appendChild(Analytics);
		let AnalyticsData = document.createElement('script');
		AnalyticsData.text = `window.dataLayer = window.dataLayer || [];
						  function gtag(){dataLayer.push(arguments);}
						  gtag('js', new Date());
						  // from: https://stackoverflow.com/questions/58801416/disabling-cookies-in-google-analytics-gtag-js
						  gtag('consent', 'default', {
							  'ad_storage': 'denied',
							  'analytics_storage': 'denied'
						  });
						  gtag('config', '${this.tracking.AnalyticsCode}' , {
							  'client_storage': 'none',
							  'anonymize_ip': true
						  });`;
		document.head.appendChild(AnalyticsData);
	  }
  
	  // Clear cookies - not working 100%
	  this.clearCookies()
	}

ive tested and i can confirm that GA will no longer use a cookie once this is done