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not working

Open hendy1 opened this issue 8 years ago • 48 comments

i have install taksodrome on mantisbt 2.1.0

the installation process is like this

  1. i download the code
  2. upload to mantisbt/plugin

then when i open the taskodrome tab, it doesn't display anything except for the [ Assignment board ] [ Status board ] mantisbt-issues mantisbt-taskodrome

hendy1 avatar Feb 08 '17 09:02 hendy1

Hello, @hendy1 Could you show your console output?

AuthenticEshkinKot avatar Feb 08 '17 10:02 AuthenticEshkinKot

sorry i'm new at this, so i'm not really using any console though

but when i'm using the inspect element option at the console tab nothing appears asd

hendy1 avatar Feb 08 '17 10:02 hendy1

@hendy1, While the Console is open, try navigating away and then back to Taxodrome. This will then capture anything written to the console log.

rmeske avatar Feb 08 '17 15:02 rmeske

here is the console output asd

hendy1 avatar Feb 09 '17 01:02 hendy1

@hendy1 I've added some new log messages, that may help me to solve your problem. Please, update your Taskodrome and refresh its page with console opened. After that, post its output here, just like you did it earlier.

AuthenticEshkinKot avatar Feb 18 '17 10:02 AuthenticEshkinKot

@ AuthenticEshkinKot, i have exatly the same issue like hendy1,.

mantisbt 2.1.0 php 7.0.13 5.5.5-10.1.19-MariaDB

i also have a htaccess password on the login page, maybe thats the problem

here you can see my console errors

taskodrome_issue_01

hudrywudry avatar Feb 24 '17 16:02 hudrywudry

@hudrywudry Looks like you haven't got enough rights to access Taskodrome's scripts. Do you have such a file https://github.com/mantisbt-plugins/Taskodrome/blob/mantisbt_2.0.0/Taskodrome/.htaccess?

AuthenticEshkinKot avatar Feb 25 '17 18:02 AuthenticEshkinKot

hi AuthenticEshkinKot, yes, there is such an .htaccess file with exactly this content. is this correct or should i change somthing?

thx

hudrywudry avatar Feb 25 '17 19:02 hudrywudry

@hudrywudry It's OK, it should be there. Anyway, it looks like you have problem with Apache settings, because it doesn't allow you to load plugin's scripts.

AuthenticEshkinKot avatar Feb 26 '17 09:02 AuthenticEshkinKot

I got the same problem.

error.log: [Fri Mar 31 13:16:45.431906 2017] [authz_core:error] [pid 38059] [client xxx.xxx.xxx.240:44594] AH01630: client denied by server configuration: /MyPATH/plugins/Taskodrome/scripts/easeljs-0.8.2.min.js

Any hints?

EthraZa avatar Mar 31 '17 16:03 EthraZa

Oh, found it.

Just changed Taskodrome/.htaccess to Require all granted

EthraZa avatar Mar 31 '17 16:03 EthraZa

@EthraZa Thanks for help! Did you replace all lines in Taskodrome/.htaccess or just add the new one?

AuthenticEshkinKot avatar Mar 31 '17 20:03 AuthenticEshkinKot

@AuthenticEshkinKot I've just replaced all and it worked. Didn't try to add, don't know if it would work too.

EthraZa avatar Mar 31 '17 21:03 EthraZa

@hendy1 @hudrywudry @EthraZa I've added a commit for this issue, please, check it out.

AuthenticEshkinKot avatar Apr 01 '17 20:04 AuthenticEshkinKot

I have the same issue. OI can only see Users with Admin Rights in my Taskodrome Assignment Board.

May I ask help what did I miss-out?

image

gabrielphoenixserohijos avatar Jul 04 '17 07:07 gabrielphoenixserohijos

I am new to mantis BT, but I have it all working really well now (Windows server platform) Your plugin is the first I installed and activated. But not much is showing up when I click on the Taskodrone button in the toolbar. Not sure what is going on, since everything else is working in the program so far

Here is what I see in the web page (using latest chrome browser) image

I looked in the console and I see these messages image

Any ideas what is going on here? THere are a few other plugins that got installed by default when I installed Mantis, and those are working like gravatar

gamerboy11 avatar Jul 19 '18 20:07 gamerboy11

@gamerboy11 There are some problems with newer (>=2.8.0) versions of mantisbt.

AuthenticEshkinKot avatar Jul 20 '18 09:07 AuthenticEshkinKot

hmmm I didnt know there was a version of mantisBT greater than 2.15.0 that is available to download. What is version 2.8.0 that you mentioned?

gamerboy11 avatar Jul 20 '18 14:07 gamerboy11

You can find 2.8.0 and older versions here: https://sourceforge.net/projects/mantisbt/files/mantis-stable/

I'll try to fix this bug in next few days.

AuthenticEshkinKot avatar Jul 20 '18 14:07 AuthenticEshkinKot

I didnt know there was a version of mantisBT greater than 2.15.0 that is available to download

There is none. 2.15.0 is the latest one at the moment, 2.16.0 will follow the next days. 2.8.0 is older than 2.15.0, I assume you got a bit confused by the numbers.

atrol avatar Jul 20 '18 14:07 atrol

@gamerboy11 I've fixed this problem, please check it out.

AuthenticEshkinKot avatar Jul 21 '18 10:07 AuthenticEshkinKot

Sorry about that, yeah, for some reason I just thought it was like 2.8 vs 2.1.5 not 2.15, even though its obviously different than that. I will download your latest code and try it again

Thanks!

gamerboy11 avatar Jul 21 '18 14:07 gamerboy11

So I downloaded the latest from git hub, and copied the taskodrome folder into the plugins directory on my Windows server where this is running. Went into the admin tools, installed plugin. And same thing happens.

gamerboy11 avatar Jul 21 '18 15:07 gamerboy11

What browser do you use? Try Shift-F5 or Ctrl-R.

AuthenticEshkinKot avatar Jul 21 '18 15:07 AuthenticEshkinKot

I've fixed one more bug, try it again

AuthenticEshkinKot avatar Jul 21 '18 16:07 AuthenticEshkinKot

I have tried in IE10 IE11 and chrome, I can also try in firefox. Not sure if I tried that. OK, will try again now. Thanks!

gamerboy11 avatar Jul 21 '18 22:07 gamerboy11

Its not showing the drag and drop taskodrome screen yet. I still see the same screen as I first mentioned in this thread.

I did click on the configuration screen, and I do see that. So that is working. Just wanted to let you know that.

taskodrome1

gamerboy11 avatar Jul 21 '18 22:07 gamerboy11

Also, here is the latest F12 errors I see. I have never seen this type of an error before. It shows up in all the browsers too. And it seems to be related to loading the css file. I would imagine if it cant load the taskodrome.css file....that it will never look or work correctly. I wish I knew why it was complaining about that issue. I googled it several times, and didnt really get any answers yet. So I thought I would mention it again.

I was wondering if there is a different way to trick it to load this css file using some other syntax, in my case, just to see if it will work then. Can I hard code something on my copy of your files, to force it to load that css file? Then maybe at least it will work for the time being until we know whats c taskodromef12errors ausing it.

gamerboy11 avatar Jul 21 '18 22:07 gamerboy11

I've tested the plugin in Chrome, Firefox (on linux) and IE 11 and got no errors. There is no MIME type "text/html" in main.php. Are you sure, that you fully updated Taskodrome in mantisbt plugins directory? Are you sure, that you downloaded the plugin from the master branch?

AuthenticEshkinKot avatar Jul 22 '18 08:07 AuthenticEshkinKot

Here is something I am wondering how it works on your computer? If you type in the URL like this on your computer, does it show contents on that css file? or do you get an error. I am not sure if its supposed to work or not (and show a css file on the screen)

taskodrome css file error

yep, I did exactly those things. I restarted my IIS web server, and completely deleted the taskodrome folder and files. Downloaded the new ones from the main git hub page, and copied the taskodrome folder and files back into the plugin directory, and then installed it using the Mantis BT admin tools.

So, maybe there is something wrong with my Microsoft IIS web server that is causing this? As an example I had to configure a mime type for those .woff2 files, otherwise the text shown on all the web pages of Mantis BT was not looking good. Once I did that, it worked great. And I could use the admin options in MantisBT to select the different default fonts. And it worked good. But before I added that woff2 mime type is appeared to be broken. So now I am wondering if this has to do with my web server.

Obviously your code works for 99% of the cases ;-) but something in my environment seems to be blocking it from working. Everything else in manstis bt is working though. So that error message in yellow text above in the screenshot sure seems like it must be causing some problems.

gamerboy11 avatar Jul 22 '18 19:07 gamerboy11