unable to locate directory containing user-installed packages

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Describe the bug A clear and concise description of what the bug is.

To Reproduce Steps to reproduce the behavior:

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2. Click on '....'
3. Scroll down to '....'
4. See error

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Desktop (please complete the following information):

• OS: [e.g. Ubuntu 24.04 ltc]
• Python version [3.12.3]

Additional context Add any other context about the problem here.