MKS-TFT icon indicating copy to clipboard operation
MKS-TFT copied to clipboard

Mks tft35 with sbase (no image)

Open yummyburger opened this issue 6 years ago • 19 comments

Hi, my tft35 doesnt show any image, just letters. Anyone know whats wrong?

The bootup mks logo can only see abit with lines all over

35714_EAB_E0_E8_4_A8_D_A602_BC098_EA3_F365 F2_FECB2_D_C50_F_477_A_91_F8_95_B6_ADC2_CCC1 7_E3_C8385_8661_4259_9_BBA_0_EE55_FF00_BD9

yummyburger avatar Sep 01 '18 15:09 yummyburger

Hi, I've the same bug when I modify the "mks_config.txt" file on MAC OS. When I use Windows, I don't have the problem anymore.

GenaUser avatar Sep 03 '18 14:09 GenaUser

@yummyburger @GenaUser You can try this firmware.I have a suggest for you that you can use the windows system to extract the files if the firmware not possible.

makerbase-mks avatar Sep 05 '18 10:09 makerbase-mks

https://github.com/makerbase-mks/MKS-TFT/blob/master/MKS-TFT3.5/TFT35_V1.0.1%20Release%20file.zip

makerbase-mks avatar Sep 05 '18 10:09 makerbase-mks

Hi, all getting the same exact problem as yummyburger. Even down to the pictures that he posted. Have tried the undated file from Makerbase, using the example and or all combinations. Just will nt boot up with images!!!??? I am using a mac, as thats all I have.
Ant suggestions would be very welcome.

MTUpower avatar Oct 03 '18 13:10 MTUpower

Hi maker base, still having no luck, it boots up get all the right into etc but no images for the buttons. would appreciate helping getting this to work please. Below is a picture of what I am looking at once boot up completed. As previously stated appears to be exactly the same as yuhmmyburger. But I do not have access to windows computer only MAC, so whats the suggested solution. I have also tried your new release file V1.01, still no joy. img_2385

MTUpower avatar Oct 04 '18 07:10 MTUpower

@MTUpower We recommend that you try to use Windows to download files and unzip files, which may avoid or resolve this situation. I don't know what system you are using. This is also the case when someone used imac before.

makerbase-mks avatar Oct 06 '18 04:10 makerbase-mks

Hi Makerbase, thank you for the very unhelpful reply!! In my two previous posts I said that am using a a Mac, So to be more specific, the operating system is MacOS high Sierra, Version 10.13.6. I also said that I don't have access to a Windows, I don't use that operating system. So apart from going out and buying a windows based operating system, have you a solution to this issue, that affects Mac users?

MTUpower avatar Oct 06 '18 09:10 MTUpower

Sorry for the inconvenience, we will test it in the macos system and solve this problem as soon as possible.

makerbase-mks avatar Oct 11 '18 03:10 makerbase-mks

@MTUpower We have tested this issue. Because, in the mks-pic folder inside the image file, there are 135 bin files. If you use the iMac system software to decompress the firmware of tft35, in addition to 135 bin files in the mks-pic folder, there are some backups hidden. file. Therefore, the update of the picture will be disordered. We will fix it as soon as possible and update the version. Now your current solution is to set the display of those files that are hidden and delete them. After updating the firmware, it will display normally.

makerbase-mks avatar Oct 17 '18 08:10 makerbase-mks

Good Morning Makerbase, many thanks for the reply and for looking into the issue. I think I understand what you are suggesting in the short term, and will give it a try, but would ask if you could indicate the files to which you are referring. Hope to see the update soon. Many thanks, from all Mac users.

MTUpower avatar Oct 17 '18 08:10 MTUpower

Hi Makerbase, I did try your suggestion of the 17th of October but no luck!! It would help if you could show the particular hidden files to which you were referring. Have you any news as to when your update for all Mac users will be available?

MTUpower avatar Nov 19 '18 13:11 MTUpower

Good morning Makerbase, I am still having no luck getting the TFT35 screen icons. I have tried to find your hidden files but have no idea where to look? any news on the update for mac users? as its frustrating to have a nice, but unusable screen. It would help if you could issue a step by step guid to getting the screen working please.

MTUpower avatar Nov 29 '18 14:11 MTUpower

Hello Makerbase, and Merry Christmas, still unable to use my TFT35 screen, which is very disappointing, have you any news as to when you will resolve the Screen Icon issue for Mac users as reported back in September???

MTUpower avatar Dec 20 '18 09:12 MTUpower

Hi Makerbase, I find it inconceivable that you have not had the curtesy to reply to my requests for help and information since the 17th of October last year. I am still have no luck getting the TFT35 screen to work. I have tried the new release file, but still not working. In-fact its even worse, all I am left with on the screen is Booting.... or Complete.... This really beyond the joke, and am disgusted by your lack of support. Please do try to see your way to helping or a the very least replying.

MTUpower avatar Jan 28 '19 14:01 MTUpower

never change ! makerbase bande de cons !

stef-ladefense avatar Jan 29 '19 23:01 stef-ladefense

Hi @MTUpower. The problem is with the hidden files (all files that begins with . (dot)) To remove them you can:

  1. put the files in the SD card
  2. open 'Terminal' and go to mks_pic folder in the SD card with 'cd /Volumes/name_of_your_sd_card/mks_pic'
  3. if you want to view the hidden files you can list it with "ls -la"
  4. execute 'rm .*' to remove all hidden files in the folder 5 . put the SD in the MKS TFT

this works for me with a mac with MacOS Mojave.

omach avatar Apr 09 '19 23:04 omach

Hi OMACH, you have just made my day, it worked!!! Thank you very much. Have to confess that I did also call apple support for a little advice, but I now have all the icons etc . Now just have to swop it out and see if it works. Six months of pain, is now over!!! For a bit anyway!!

MTUpower avatar Apr 10 '19 09:04 MTUpower

@omach you saved my TFT too! tks a lot! tks too @MTUpower

juliaojr avatar Apr 23 '20 17:04 juliaojr

Hi @MTUpower. The problem is with the hidden files (all files that begins with . (dot)) To remove them you can:

1. put the files in the SD card

2. open 'Terminal' and go to mks_pic folder in the SD card with 'cd /Volumes/name_of_your_sd_card/mks_pic'

3. if you want to view the hidden files you can list it with "ls -la"

4. execute 'rm .*' to remove all hidden files in the folder
   5 . put the SD in the MKS TFT

this works for me with a mac with MacOS Mojave.

Works with Big Sur as well, thank you @omach

Cybersloth avatar Jan 13 '21 16:01 Cybersloth