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[bug]: Have to login on opening plane.so everytime

Open malik-aiplanet opened this issue 2 months ago • 4 comments

Is there an existing issue for this?

  • [x] I have searched the existing issues

Current behavior

Whenever I open plane.so after a while (1 or 2 or 3 days), I am asked to login again. This is very annoying UX.

Expected Behaviour: Please keep me logged in for atleast a few days. The problem is likely due to short valid lifetime of refresh tokens

Steps to reproduce

  1. Login on browser
  2. Close the tab
  3. Open again the next day
  4. User is asked to login again

Environment

Production

Browser

Google Chrome

Variant

Cloud

Version

v1.0.0

malik-aiplanet avatar Oct 06 '25 08:10 malik-aiplanet

Hi @malik-aiplanet We do have a 7 day timeout for the application. Please allow us some time to investigate this further.

pushya22 avatar Oct 06 '25 13:10 pushya22

+1, same problem.

Even less than one day. Account get logged out every day.

mfakhrys avatar Oct 16 '25 09:10 mfakhrys

lol for me this was very dumb. i used to type plane in the Chrome URL bar, and hit enter. It opened plane.so and not app.plane.so, so I had to click on login everytime. But if I open app.plane.so directly, it opens just fine.

Image

malik-aiplanet avatar Nov 04 '25 09:11 malik-aiplanet