[bug]: Unable to view the uploaded file in the issue

[kapoorabhish]

Is there an existing issue for this?

• [X] I have searched the existing issues

Current behavior

Hello, I have installed the self hosted with S3 compatible service provided by E2E. When I attach a file in the issue it's uploaded successfully but the in the browser it shows loading indefinitely.

I can see the file in the S3.

Below are the settings in for S3 in the .env

USE_MINIO=0
AWS_REGION=
AWS_ACCESS_KEY_ID="key-id"
AWS_SECRET_ACCESS_KEY="access-key"
AWS_S3_ENDPOINT_URL="https://objectstore.e2enetworks.net"
AWS_S3_BUCKET_NAME="planeso-files"

Also, while start up I am getting the below error for S3. Which I am not able to understand why do we need to allow Public access. Further the upload is still working despite the error.

I request if you could help me figure out the issue.

Steps to reproduce

1. Install the self hosted Plane So on Docker.
2. Configure the required setting in .env
3. Try to create an issue and attach a file.

Browser

Google Chrome

Version

Self-hosted

[pablohashescobar]

@kapoorabhish, can you check if the provided bucket is public.

[Souravpakhira]

Can I work on this issue we can even add ACL to the object while uploading to s3 without making whole s3 bucket public

[kapoorabhish]

@pablohashescobar Could you please explain me why do we need to make the bucket Public? It is supposed to store the sensitive organization's data.

[Souravpakhira]

if bucket is not public than you cannot access the object of that bucket unless you generate pre-signed URL. But there's a workaround to this issue. We can make the object public through ACL without making the whole bucket public

[kapoorabhish]

Could you please explain how could that be achieved?

[pushya22]

Hi @kapoorabhish closing the issue for now, please re-open if the issue persists