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Application error: a client-side exception has occurred (see the browser console for more information).

Open siunus opened this issue 2 years ago • 5 comments

Is there an existing issue for this?

  • [X] I have searched the existing issues

Current behavior

3 weeks using Plane, but suddenly an error like this occurs. I don't know what to do, this error appeared after I successfully logged in. I have added many issues related to my work. The same thing happens in other browsers.

image

Steps to reproduce

On the login page it looks normal. After successfully logging in this error appears.

Don't know what version of Plane. I installed it on November 11 on an Ubuntu server.

Browser

Google Chrome

Version

Self-hosted

siunus avatar Dec 03 '23 23:12 siunus

Hi @siunus can you share logs for the backend container and also it would be awesome if you could share some screen recording. That will help us in analyzing the error better.

pablohashescobar avatar Dec 04 '23 06:12 pablohashescobar

How to see the log? I don't see anything wrong here after I successfully logged in.

.

image

siunus avatar Dec 10 '23 02:12 siunus

@siunus, can you upgrade to v0.14-dev, and see if the issue still persists?

Docs for upgrading, https://docs.plane.so/self-hosting/docker-compose#upgrading-from-v0-13-2-to-v0-14-x

vihar avatar Dec 14 '23 19:12 vihar

I have found the solution in the previous version, sorry for not sending the update here.

To fix it, go to DevTools > Application > Local Storage > choose site > Delete theme record, or change the value to light as default. Then refresh the page.

After the page is opened, quickly go to Preference Settings, then change the Theme to Light or Dark, don't choose Custom.


The error lines

Screenshot from 2023-12-12 23-00-07

Screenshot from 2023-12-12 23-00-40

Local Storage

Screenshot from 2023-12-12 23-02-47

siunus avatar Dec 16 '23 05:12 siunus

I have also experienced this issue. As mentioned in #3143, I was navigating away after choosing a custom theme without hitting save. The problem didn't occur immediately upon navigating away from the custom theme preference; it was working fine until I tried to change the workplace. Here's a screenshot of what's going on. As you can see, I'm not on the self-hosted version but on the organization-hosted version.

Screenshot 2023-12-25 at 18 25 02

shaheemMPM avatar Dec 25 '23 12:12 shaheemMPM

This issue has already been fixed. Please upgrade to the latest version to avoid encountering this issue.

srinivaspendem avatar May 17 '24 07:05 srinivaspendem